Office Services Associate

Job Title

Office Services Associate

Job Description Summary

This position embodies an exceptional customer service experience to the client/colleague/end user in a corporate environment for a global professional services firm. Office Services Associate (OSA) will engage at the appropriate level to support contracted service lines to include mail, print (MFD troubleshooting and maintenance), hospitality, facilities and audio/visual. Pick up and deliver copy jobs, faxes, and packages. Advise colleagues of mailroom protocols as needed. Assume accountability for all support functions for assigned floor(s)

Job Description

ESSENTIAL JOB FUNCTIONS AND RESPONSIBILITIES:

• Delivery and pick up USPS and accountable mail (Fed Ex, UPS, DHL, messenger and other incoming packages throughout floors to and from distribution center
• Keep inventory of all supplies in mail areas-includes USPS and accountable mail
• Audit and update mail lists as needed Support confidential document shredding in accordance with stated policy Arrange and maintain conference rooms for meetings, lunches, and various events
• Maintain inventory of all office supplies (general supplies, paper, toner, etc.)
• Primary support for two large floors or more if required Use of high speed MFD’s (multi-function devices)
• Provide service, colleague support and 1st level maintenance for MFD’s Monitor assigned floor for facilities related issues such as lights outages, carpet stains, wall damage, etc. and report accordingly
• Ensure pantries have adequate supplies and replenish as needed
• Maintain coffee and ice machines Distribute firm wide distributions as needed; desk drops.
• Post client signage as requested in designated areas
• Execute morning facilities checklist on assigned floors Clean and make ready workstations/offices for new hires
• Maintain mailstop spreadsheet to reflect new hires/terminations Responsible for storage, transport and replacement of CO2 tanks for soda/water machines
• Collect glass and dishware, load, wash and return items to designated floor locations
• Order vending machine supplies as needed (OW) Stock vending machines with products as needed (OW) Clean out refrigerators weekly Monitor clean desk policy for compliance
• Test and troubleshoot audio-visual equipment prior to scheduled meeting time, utilize established checklist
• Report issues with audio-visual equipment to ensure quick resolution
• Assist other OSA’s as needed to meet demand Work overtime as needed to assist with special projects All duties as assigned.
• Must assist in providing services in all service lines in addition to primary role.

#INDCWS

JOB REQUIREMENTS & QUALIFICATIONS:

• Able to lift 50-75 lbs.                                   
• High school diploma or equivalent (GED)
• Copier/fax/FedEx/postage machine knowledge
• Basic computer skills                                                                                                 

SPECIAL SKILLS:

• Ability to handle multiple tasks 
• Strong interpersonal skills
• Strong customer service skills  
• Strong organizational skills      
• Ability to work with minimal supervision                 
• Outstanding punctuality/attendance record

C&W Services is an Equal Opportunity / Affirmative​ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.