Operations Supervisor

Select, supervise and train employees in their respective position to ensure safe, professional and efficient service in assigned branch. Provide leadership which results in positive employee/employer relations and a professional corporate image. At GFL our goal is to invest in our people and provide opportunities to grow for life! Our employees are affectionately known as team green, a name that unites us all under our shared purpose of providing sustainable solutions to enable our customers and communities to be GREEN FOR LIFE! 15 days of paid time off upon hire 4 medical plan options including an HSA with employer contribution & match program, dental, and vision coverage. 401(k) with an employer match Paid holidays Employee Assistance Program with free counseling services. Overview: GFL Environmental is one of North America’s leading waste management companies, proudly making communities cleaner, safer, and happier through first-class service. Working for GFL is more than a job — it’s an opportunity to grow in your career, make new friends, and make a difference each day. Key Responsibilities: • Recruit, interview, hire, train and discipline all product line personnel. • Addresses complaints and resolves problems as they arise. • Ensure proper completion of paperwork for drivers including truck reports, driver logs and vehicle inspections daily. • Ensure proper scheduling of drivers and toter/helpers. Operations • Monitor customer satisfaction by ensuring daily completion of routes, customer receipt of containers and pick-ups of special and missed stops. Resolve customer complaints and issues • Direct collection and disposal services to best utilize personnel and equipment. • Establish and review productivity standards at each phase of the operation. • Be familiar with and ensure compliance with all CDL driver regulations. • Enter appropriate product line productivity into operating system on a daily basis. • Maintain inventory of supplies (i.e., gloves, Gatorade, safety equipment, etc) with authorization of Facility/General Manager. Safety • Promote an effective safety program that seeks to prevent accidents, avoid injuries and recognize safe employees. • Investigate accidents and prepare necessary paperwork. • Ensure route observations are completed on a routine basis. • Schedule, plan, and conduct safety meetings (monthly). • Ensure proper supply and usage of all safety equipment. Requirements: • High School diploma or general education degree (GED) required. • Associates or Bachelor’s degree preferred. • Prior experience in the waste industry or transportation industry and/or experience driving trucks preferred. • At least one (1) year supervisory experience OR one (1) year as a GFL Environmental Lead Driver required. We thank you for your interest. Only those selected for an interview will be contacted. GFL is committed to equal opportunity for all, without regard to race, religion, color, national origin, citizenship, sex, sexual orientation, gender identity, age, veteran status, disability, genetic information, or any other protected characteristic. If you are interested in applying for employment and need special assistance or an accommodation to apply for a posted position, please contact myworkdayrecruitment@gflenv.com Current GFL Employees If you are an existing GFL employee and would like to search and apply to current job openings, please visit the internal GFL Jobs Hub. Son personnel, c’est ce que GFL a de plus précieux. C’est pourquoi nous sommes heureux que vous consultiez ce portail! Nous avons la volonté de vous offrir des perspectives professionnelles exceptionnelles, de laisser sur l’environnement une empreinte positive et d’aider nos employés à réaliser leurs ambitions personnelles. Nous entendons créer les emplois qui sauront vous attirer chez nous. At GFL, growth isn’t just for our business—it’s for our people. Because we see the potential in all our employees to do whatever it is they set their mind to, and we’re proud to support them in that journey. We consider our employees’ personal goals, helping them create the career, and life, that they desire—whether it’s advancing in their job, learning new skills, forming lasting relationships, or mentoring others, while having time to pursue other life ambitions. With safety and sustainability at the core of what we do, we all come together to form “Team Green”—united by our shared purpose to provide environmental solutions that enable our customers and the communities we serve to be Green For Life. We’re proud to say that working for GFL is more than a job. It’s an opportunity to make a difference and grow tremendously along the way. Regardless of the work we’re doing today, we’ve got our sights set on the big picture—not just tomorrow, but for life. GFL empowers those looking for growth in their career and lives, whether that's on our Field Operations teams or Professional Services teams. Field Operations – Our Field positions offer candidates across North America the potential for limitless growth and skill expansion as the front line of our organization, making them central to our company's vision of creating cleaner and more sustainable communities. Professional Services – Our Corporate positions located in key North American offices grow candidates to form strong client relations, manage key programs and accounts, and ensure our Field teams are operating at maximum efficiency.