Deputy Director, Business Solutions

Job Title:  Deputy Director, Business Solutions
Location: Mission Career Center in Corpus Christi, TX
Salary:  $75K-$80K DOE

JOB SUMMARY:

The Deputy Director of Business Solutions oversees the Business Solutions department and serves as a primary point of contact for the contracting agency and key industry stakeholders in the assigned region. The Deputy Director is responsible for business services delivery to the community and providing quality programs and opportunities for workforce customers. This position builds and nurtures working relationships with community employers, educators, economic developers, and key stakeholders to connect potential employers with workforce customers.

ESSENTIAL FUNCTIONS:

•              Manages and supervises business operations by providing strategic direction and setting business objectives and goals for the Business Solutions department.

•              Manages and monitors the departmental budget and performance measures.

•              Collaborates with Career Center team to develop processes to engage customers in learning, development, and placement opportunities.

•              Leads continuous improvement efforts and Identifies opportunities for service enhancements, talent development initiatives, and fee for service offerings.

•              Ensures effective implementation of business services information systems, resources, and tools including labor exchange systems, customer relations management systems, and economic modeling/labor market data systems.

•              Represents stakeholder interests in meetings and interactions with employers, economic development partners, chambers of commerce, and other community agencies.

•              Conducts workforce related presentations to various community and business organizations.

REQUIRED SKILLS/ABILITIES:

•              Knowledge of workforce development, economic development, business intelligence and trends, and project management.

•              Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability.

•              Knowledge with applicable federal, state, and local laws and regulations.

•              Knowledge of word processing, spreadsheet, technology, and computer skills.

•              Exceptional customer service, interpersonal skills, and leadership skills.

•              Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.

•              Excellent verbal and written communication skills.

•              Ability to use statistical methods to analyze and interpret information and data and provide relevant feedback for action.

•              Ability to work with complex and extensive databases and identify deficiencies.

•              Ability to plan, implement and evaluate the achievement of goals, objectives, and initiatives.

•              Ability to provide strategic direction and establish business objectives.

EDUCATION AND EXPERIENCE:

•              Bachelor’s Degree required.

•              Master’s Degree from an accredited university or college strongly preferred.

•              Eight (8) years of relevant experience, to include three (3) years of supervisory experience.

•              Additional relevant experience may be considered in lieu of required education.

•              Work experience in networking, building business relationships, utilizing Customer Relationship Management (CRM) systems, and managing workforce development preferred.

•              Valid driver’s license and proof of insurance with good driving record.

•              Bilingual in English and Spanish preferred.

PHYSICAL DEMANDS:

Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing.  Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

COMPANY OVERVIEW:                   

C2 Global Professional Services is an award-winning employment and training organization, that prepares and places people into productive jobs.  We’re located in five regions in Texas, two in Florida and Las Vegas, NV. We strive to fulfill our mission by following our Core Values of “Respect, Communication, Customer Engagement and Ingenuity.”

Come and surround yourself with talented and professional individuals who have also taken the next step of making a difference in someone’s life. You would not only have a great and dedicated team to work with, but you would also be eligible to take advantage of a competitive benefits plan which includes:

Equal Opportunity Employer: Minority/Female/Disability/Veteran

Job Code: CB-8810E1-2-DDBS

Salary : $75,000 - $80,000