What are the responsibilities and job description for the Data Entry Clerk position at CAASTLC?
The Community Action of St. Louis County (CAASTLC) is seeking a Data Entry Clerk. We are committed to helping the families and communities of St. Louis County prevent the conditions of poverty for present and future generations. Our mission is to end poverty.
This position works in a team-based, high-production environment and maintains excellent standards for accurate data entry, in order to expedite the application process for the delivery of LIHEAP (Low Income Home Energy Assistance Program) services.
Responsibilities include:
- Ensures that all data is entered accurately.
- Performs detailed screening of applicants to determine program eligibility and whether appropriate documentation was presented.
- Calculates income eligibility from monthly pay stubs and other documents.
- Maintains high productivity standards.
- Maintains accurate and complete files for every customer.
- Communicates orally and in writing with customers, coworkers and management.
- Maintains sensitive information with integrity.
Requirements include:
- High school diploma or GED; continued education in Data Processing preferred
- Prior experience in data entry in a high output, accuracy intensive environment
- Must have a working knowledge of Windows Operating System and various Microsoft software applications, and various web-based and server-based software applications
- Excellent written and verbal communication skills
- Excellent interpersonal and customer service skills
- Good math skills
- Ability to communicate effectively with low-income customers
If you have the experience and want to be a part of our mission, we’d like to talk with you. Please forward your resume, along with a cover letter, to our Human Resources Director at smoss@caastlc.org.