What are the responsibilities and job description for the Field Services Technician position at CACI?
Job Profile:
Field Service T3JR Type:
FundedJob Category:
Engineering and Technical SupportMinimum Clearance Required to Start:
SecretPercentage of Travel Required:
Up to 75%Type of Travel:
Continental US, Local, Outside Continental USProgram/Opportunity Name:
Program | MSC IBSReferral Bonus Plan:
$1,000Job Description:
What You’ll Get to Do
We are seeking a Field Services Technician who will be responsible for providing customer support through the performance of on-site product/solution installation and sustainment. This includes overseeing and/or performing any necessary diagnoses, troubleshooting of software systems. Checks out and approves operational quality of solution components. Instructs customers in the operation and maintenance of the solution. Serves as company liaison with customer on administrative and technical matters for assigned projects. Interprets customers' needs, defines next steps, and clarifies the assignment of responsibility for problem resolution as needed. Includes any aspect of field support and is not limited to system hardware, software, network, and other technical infrastructure components.
More About the Role
Support Military Sealift Command (MSC) Afloat business systems. The selected candidate will be responsible for installing MSC business applications software onboard MSC ships using systems operational procedures to ensure appropriate functioning of software or system functional specifications. Analyzes, troubleshoots, and resolves issues related to installation and configuration of application software. The ideal candidate is willing to travel internationally. Software installation will be onboard ships.
You’ll Bring These Qualifications
- Bachelor’s degree in computer science, Computer Information Systems, or other relevant degree fields.
- U.S. Citizen with minimum Secret Clearance
- Possess one of the following certifications:
- CertNexus or Logical Operations Inc: CFR.
- Cisco: CCNA-Security, CCNP-Security or SCYBER.
- CompTIA: A CE, CASP CE, Cloud CE, CySA , Network CE, PenTest or Security CE.
- EC-Council: CEH, CCISO, CHFI or CND.
- GIAC: GCIA, GCED, GCFA, GCIH, GICSP, GSEC, GSLC or GSNA.
- (ISC)2: CISSP, CSSLP, CAP, ISSAP, ISSEP, ISSMP, SSCP, CCSP or HCISPP.
- (ISACA): CISM or CISA.
These Qualifications Would Be Nice to Have
- Security
- Network
- experience with virtual servers
What We Can Offer You:
- We’ve been named a Best Place to Work by the Washington Post.
- Our employees value the flexibility at CACI that allows them to balance quality work and their personal lives.
- We offer competitive benefits and learning and development opportunities.
- We are mission-oriented and ever vigilant in aligning our solutions with the nation’s highest priorities.
- For over 60 years, the principles of CACI’s unique, character-based culture have been the driving force behind our success.
Company Overview:
CACI is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other protected characteristic.
