IT Operations/ Program Manager

Why Cadre5?

• Working with highly talented team members
• 3 weeks’ vacation
• Excellent medical insurance, up to 100% paid by employer and contributions to HSA Plans

Job Responsibilities:

• Strengthen and maintain relationships with VA and other DOE lab users.
• Work closely with the program’s chief data architect to manage the data requirements of researchers.
• Lead ORNL facilitation of user and project onboarding and offboarding.
• Manage the hardware lifecycle including storage as a service and high-performance computing cluster.
• Collaborate with KDI on technical recommendations for systems health and improvements.
• Provide full-cycle resource management including receiving VM requests and discussing with the Resource Utilization Committee (RUC)
• Using expert knowledge and judgment, analyze incoming project requests and make recommendations to the RUC as to which of those to pursue.
• Prepare and present monthly reports on systems usage, project financials, task status, etc.
• Document and maintain procedures and processes and provide recommendations to improve efficiencies.
• Deliver ORNL’s mission by aligning behaviors, priorities, and interactions with our core values of Impact, Integrity, Teamwork, Safety, and Service. Promote diversity, equity, inclusion, and accessibility by fostering a respectful workplace – in how we treat one another, work together, and measure success.

Basic Qualifications:

• A Bachelor’s degree in Information Technology, IT Operations/ Program Management or a related field of study and eight (8) years of confirmed experience. An equivalent combination of education and experience may also be considered.
• 5 years confirmed experience in project management.
• Technical knowledge of Information systems management, ability to gather and understand systems requirements for projects, and general understanding of systems architecture.
• Excellent verbal and written communication skills to support regular interactions with Laboratory staff and sponsors and to prepare reports, proposals, publications, presentations, and journal articles are required.
• Demonstrated effective interpersonal and communication skills supporting team building, partnership, and leadership.
• The ability to obtain and maintain a Department of Energy "Q" clearance is required. This requires US Citizenship.

Preferred Qualifications:

• IT project management experience.
• Experience working in a research or technical environment.
• Motivated self-starter who works independently and participates creatively in collaborative teams across the laboratory.
• Ability to function well in a fast-paced research environment, set priorities to accomplish multiple tasks within deadlines, and adapt to ever changing needs.