Field Engineer/IT

CAE USA
Oklahoma, OK Full Time
POSTED ON 3/6/2024 CLOSED ON 6/7/2024

What are the responsibilities and job description for the Field Engineer/IT position at CAE USA?

Role and Responsibilities

Summary

Provide engineering support to the E-3 DRAGON Training System Support Center (TSSC) located at Tinker AFB, Oklahoma.

Essential Duties and Responsibilities

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Participate in design, planning, installation, and support of computer systems, network hardware, software applications, and peripherals
  • Performs setup at desktop and server level - installing, upgrading, implementing and configuring operating systems, applications, software, and hardware
  • Installs patches and upgrades to production platforms
  • Troubleshoots problems with computer systems, including hardware and software, network and peripheral equipment; makes repairs and corrections where required
  • Exercises responsibility for the integrity, security, and maintenance of the systems
  • Manage system security requirements
  • Perform system security testing
  • Must exhibit high performance and capability to work in a team environment
  • Must be able to effectively deliver oral presentations to management and customers
  • Must be capable of explaining and instructing technical data in non-technical terms
  • Must be able to work independently and in a team environment
  • Must be able to work overtime as required
  • Must be willing to work any shift or day of the week as required

Qualifications

  • Experience with hardware/software platforms to include MS Windows and RedHat
  • Experience in Microsoft Suite Office (Excel, PowerPoint, Project, and Word)
  • Good diagnostic and troubleshooting skills
  • Knowledge of TCP/IP networking, and related network services (i.e. DNS, SMTP, DHCP, etc.)
  • Experience supporting a network/platform of multiple client systems (Windows, Linux, VMware)
  • Experience supporting Windows Server technologies, Active Directory, DFS, DNS, DHCP, and Group Policy management
  • Endpoint management/reporting using Enterprise Antivirus Management server technologies
  • Ability to manage multiple tasks, while effectively focusing on priority issues
  • Ability to create, document, and follow processes and procedures

Educational / Experience Requirements

  • Completed at least one of the following: Bachelor Degree in Information Technology, Computer Science, Mechanical Engineering or received other equivalent training/experience
  • 3 - 5 years of related experience
  • Experience with training and simulation software and systems preferred
  • Excellent written and verbal communication skills are required
  • Possess the ability to apply principles of logical or scientific thinking to a wide range of intellectual and practical problems

Security Responsibilities

Must complywith all company security and data protection / usage policies and procedures. Personally responsible for proper marking and handling of all information and materials, in any form. Shall not divulge any information, or afford access, to other employees not having a need-to-know. Shall not divulge information outside company without management approval. All government and proprietary information will be accessed and stored electronically on company provided resources.

  • Must be able to obtain a Secret DOD Security Clearance
  • Must be able to obtain a Security Certification

Work Environment and Physical Demands

This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Must be able to climb stairs to enter and exit a training device.

  • Capable of working in a manufacturing environment
  • Able to ascend into a simulator device
  • Able to climb onto simulator device hard-to-reach areas
  • Ability to sit and stand for extended periods of time
  • Focused visual concentration and active listening skills
  • Able to lift and carry a minimum of 35 pounds and manual dexterity to bend, stoop, squat and stand for prolonged periods
  • Will occasionally have to move items over 50 pounds with assistance
  • Must be able to sit and operate a personal computer for long periods
  • Ability to perform essential duties and responsibilities at multiple training sites
  • Limited travel may be required

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

As part of Executive Order 14042, you may be required to be fully vaccinated against COVID-19 by January 4, 2022. CAE USA will consider employee requests for exemptions to the vaccination requirements based on medical/disability or sincerely held religious beliefs. All requests will be reviewed in accordance with applicable laws and must be approved by CAE USA prior to employment.

CAE USA Inc. is an EOE/AA employer and gives consideration for employment to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If you'd like more information about your EEO rights as an applicant under the law, please click here EEO is the Law poster.

PAY TRANSPARENCY NONDISCRIMINATION PROVISION The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information.

Position Type

Regular

CAE thanks all applicants for their interest. However, only those whose background and experience match the requirements of the role will be contacted.

Equal Employment Opportunity

At CAE, everyone is welcome to contribute to our success. With no exception.

As captured in our overarching value "One CAE", we're proud to work as one passionate, boundaryless and inclusive team.

At CAE, all employees are welcome regardless of race, nationality, colour, religion, sex, gender identity or expression, sexual orientation, disability, neurodiversity or age.


CAE is firmly committed to ensuring a positive and professional working environment in which all people are treated with dignity and respect. We aim to provide a fair and consistent method for filling job openings in support of equality of opportunity and cultural diversity within the company.

 

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