Barista

We are looking for a dedicated and energetic Barista to join our growing team. The ideal candidate has a positive attitude, is passionate about the food and beverage industry and enjoys working with people. The Barista plays a key role in our energetic team of food and beverage enthusiasts who are driven to provide ELITE customer service. Our Baristas represent our brand and are our ambassadors both in our stores and across our social platforms. Youll have the opportunity to be part of a fun atmosphere where both customers and employees have a great experience thats welcoming and engaging.

The ELITE experience begins with YOU.

Job Description

Barista responsibilities include educating customers on Cafe Elite food and beverage menus, making recommendations based on their preferences, up-selling special items and taking orders. To be successful in this role, you should have customer service skills and the aptitude to understand how brewing equipment operates. You should also be able to work various shifts.

Ultimately, youll ensure an excellent and elite experience for our guests.

Essential Functions:

Greeting customers as they enter

Sharing updates on menus and answering customer questions regarding ingredients

Taking orders while paying attention to details (e.g., preferences of coffee blend, dairy and sugar ratios)

Perform the day-to-day operations of the coffee stand; inclusive of employee duties posted within stand for shift/role

Execute food and beverage preparation and proper use of coffee equipment per company training. Report any maintenance needs.

Keep the bar area clean

Maintain quality control of products while on shift and in exchange with customers

Comply with health and safety regulations

Cash handling and operation of a POS system

Accurately record timecard, inclusive of breaks

Track supplies and report shortages in adherence to stand/company protocol

Complete financial reporting per shift in adherence to stand/company protocol

Work alone or with others while delivering quality, consistency to customers

Solving challenges faced by customers via excellent customer service

Nurture friendly relationships with customers to increase loyalty and ensure outstanding customer experience

Increase sales and customer count via Cafe Elite performance objectives

Communicate regularly with stand manager

Communicate customer feedback to managers and recommend new menu items

Adhere to all company policies and procedures as stated in the Employee Handbook

Other Functions:

Meetings at the corporate office may occur, participation is expected

Develop content for social media and training when requested, presence on camera not required

Actively recruit talent to the Employer Brand

Participate with respect to co-workers and management across company platforms

Set performance goals and meet performance objectives

Requirements:

Must be able to work on your feet and stand for long periods of time.

Communication: ability to communicate with confidence, transparency and integrity

Multitasking: address multiple issues each day. This may require the ability to perform multiple tasks simultaneously and the ability to prioritize timely assignments.

Positive attitude: a positive and pleasant attitude may help general managers earn respect and cooperation from their employees and clients. A good attitude can also boost workplace morale and satisfaction.

Listening: ability to listen and follow instructions, take critical feedback as necessary

Technical: must possess basic computer skills to perform their job and have aptitude for leveraging technology in the workplace

Highschool diploma or GED

Benefits:

• Minimum wage per applicable city, state and federal requirements
• Tips
• Overtime (time-and-a-half) for all hours worked over 40 in any work week, must be pre approved according to Employee Handbook
• WA state required meal and rest breaks
• Paid sick leave and all other state or federal required leaves
• Health insurance offered for eligible employees

Payrate: $14.49 / hour

Full payrate will be hourly rate tips.