Systems Analyst

Job Profile Summary

CAI is hiring! We are in immediate need of a Systems Analyst. This is a full time, hybrid role and will require some travel to Moon Township, PA. CAI offers a comprehensive benefits package including medical, dental and vision insurance. The Systems Analyst is a client facing role requiring strong written and verbal communication skills as well as strong troubleshooting and resolution skills.

Duties and Responsibilities

• Third Party Application - Upgrades and Implementation. Review and validate functionality of application upgrades and implementations. Identify new functionality and/or hardware requirements as assigned.


• Working directly with a third-party vendor to resolve any issues and configuration of the application.


• Ensuring the system is compliant with latest security guidelines determined by the company.


• Communicating on a daily basis with business users and resolving any ad hoc requests urgently.


• Process Improvement - Create and update processes. Ability to contribute to process improvement efforts.


• Conduct testing to ensure that the systems work as expected


• Train the systems' end users and write instruction manuals


• SDLC (System Development Life Cycle) - Have an intermediate understanding of the application development life cycle. Ability to apply those principles to day-to-day work

Qualifications

• Bachelor's degree preferred.


• Mid-level with 5 years relevant job experience


• Knowledge of the following: Windows Server 2016, Linux, SQL, Agile and Scrum; experience with Java and .NET highly desired


• Analytical skills. Analysts must interpret complex information from various sources and decide the best way to move forward on a project. They must also figure out how changes may affect the project.


• Communication skills. The ability to communicate complicated technical or non-technical issues clearly, concisely and without ambiguity both in person and in writing is essential.


• Creativity. Because analysts are tasked with finding innovative solutions to computer problems, an ability to "think outside the box" is important.

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state and local standards


• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.


• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard and monitor

CAI is a global technology services firm with over 8,500 associates worldwide and a yearly revenue of $1 billion . We have over 40 years of excellence in uniting talent and technology to power the possible for our clients, colleagues, and communities. As a privately held company, we have the freedom and focus to do what is right-whatever it takes. Our tailor-made solutions create lasting results across the public and commercial sectors, and we are trailblazers in bringing neurodiversity to the enterprise.

Learn how CAI powers the possible at

Reasonable Accommodation Statement: If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to or .

This email is only intended for candidates who need an accommodation or assistance completing the application or interview process and will not be reviewed by CAI's Talent Acquisition Team. All interested applicants who do not need an accommodation or assistance completing the application must apply on for consideration.

EEO Statement: It is the policy of CAI not to discriminate against any employee or applicant for employment because of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or protected veteran status, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment.

Employees and applicants of CAI will not be subject to harassment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or because he or she is a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.