Director, Demand Planning

Service Center CSCS TX Job Profile Description The Director of CORE Planning will assume a pivotal position in spearheading, shaping, and overseeing all monthly forecasting activities across our organization's four dynamic business units, encompassing an impressive network of over 1,650 service centers. In this influential role, you will be at the helm of driving accurate, insightful, and strategic forecasts that are integral to our operational success and customer satisfaction. Your leadership will guide our efforts in optimizing planning processes, resource allocation, and capacity utilization, resulting in a well-coordinated and responsive approach that resonates throughout our extensive service center network. Essential Job Duties Leadership and Oversight: Contribute to the development and execution of the company's sales and operations planning and execution strategy, ensuring that forecasting aligns with broader business objectives. Integrate forecasts into a comprehensive planning framework that optimizes resource allocation and operational efficiency. Support the optimization of the end-to-end planning process, from initial demand forecasting to final execution and delivery. Identify bottlenecks, inefficiencies, and opportunities for improvement within the planning process and work towards streamlined operations. Apply a deep understanding of collision industry dynamics and trend analysis to develop forecasts that are grounded in industry insights and data-driven projections. Collaboration and Cross-Functional Coordination: Work closely with departments such as Finance, Supply Chain, Strategic Accounts, Talent Acquisition, and Field Operations to establish a consensus-driven forecasting process. Foster effective communication and collaboration to ensure that forecasts reflect the diverse insights and expertise of cross-functional teams. Team Building and Development: Establish and lead a planning team, providing mentorship, guidance, and resources to ensure the team's success. Foster a culture of collaboration, continuous learning, and professional growth within the planning team. Provide clear guidance to the team, setting performance expectations, and fostering a culture of excellence. Change Management & Continuous Improvement: Coordinate and facilitate workshops, meetings, and discussions to promote understanding and acceptance of change. Regularly review and refine the forecasting methodologies to enhance their effectiveness and relevance. Identify opportunities for process optimization and automation to streamline forecasting activities. Stay informed about the latest advancements in forecasting practices and technologies, applying relevant insights to our processes. Monitor and assess the progress of change initiatives, adjusting strategies as needed to ensure successful adoption. What we are looking for Leadership: Ability to drive change and inspire others to embrace new initiatives. Adaptability and innovation to navigate evolving situations and challenges. Interpersonal skills to work effectively with people at all levels of the organization. Strong presence and credibility to gain support and commitment from stakeholders. Organizational Development: Skill in aligning resources and strategies to achieve organizational goals. Creating synergy within the organization to enhance overall effectiveness. Assessing and codifying organizational competencies and key success factors. Understanding what drives the organization's success and identifying areas for improvement. Strategic Business Perspective: Visionary thinking to develop a clear strategic growth strategy. Capitalizing on market opportunities and maintaining a competitive edge. Making informed and timely business decisions while managing calculated risks. Insight into promoting corporate services and value to stakeholders. Critical Judgment/Decision-Making: Analyzing complex situations to uncover underlying issues and causes. Making reliable, timely, and well-informed decisions. Weighing pertinent facts and considering potential outcomes before deciding. Exhibiting sound judgment and discernment in various scenarios. Data-driven mindset with the ability to analyze and interpret metrics. Thoughtfulness/Creativity: Thoughtful consideration of actions before taking them. Curiosity and a desire to continuously improve processes and outcomes. Enthusiasm and determination to achieve results. Creativity in problem-solving and finding innovative solutions. Caliber is an Equal Opportunity Employer About Caliber Founded in 1997, the Caliber portfolio of brands has grown to more than 1,600 centers nationwide and features a full range of complementary automotive services, including Caliber Collision, one of the nation's largest auto collision repair providers across more than 40 states, Caliber Auto Care for mechanical repair and quick oil change services and Caliber Auto Glass for glass repair and replacement. Caliber was recognized as the only company of its kind to make the Forbes list of "America's Best Large Employers," an honor awarded to companies with high employee satisfaction. Caliber was also the only auto service provider to receive an Inc. 2021 Best in Business gold medal in the Extra-Large Company (500 employees) category, recognizing Caliber for going above and beyond to make a positive impact. With the purpose of Restoring the Rhythm of Your Life®, Caliber's more than 25,000 teammates are committed to getting customers back on the road safely—and back to the rhythm of their lives—every day. Dedicated to providing an outstanding customer experience, Caliber continues to rank among the highest customer satisfaction scores in the industry. Caliber is an equal opportunity employer that is committed to inclusion and diversity. Learn more about Caliber at caliber.com. At Caliber, our purpose is Restoring the Rhythm of Your Life®. It drives us. It's the promise we make to our guests AND our teammates. These five core values help us deliver on that promise everyday. Caliber provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including (but not limited to) recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training Caliber provides reasonable accommodations to qualified individuals with disabilities and disabled veterans in the application process. If you need assistance or an accommodation due to a disability, you may contact legal@calibercollision.com.