What are the responsibilities and job description for the Design Consultant position at California Closets?
Position Summary:
The Design and Sales Consultant provides an in-home customer experience by designing and selling cabinetry, closets, countertops, home offices, garages, media centers, and other storage solutions for homes. Position includes estimating, selling, ordering, measuring home spaces, scheduling of deliveries and installation, and customer service to achieve an aggressive sales growth plan.
Essential Job Duties:
· Design organization unit for customers utilizing technology (ie. Laptop, Ipad) through CAD program.
· Utilize consultative sales approach to meet aggressive monthly sales goals.
· Telecommute to customers’ homes for a needs analysis to design a unit.
· Attend monthly sales training meetings.
· Continuous follow-up with the customers and collaboration with the installation team to ensure job completion.
· Pursue referrals and repeat business.
Qualifications:
· Professional and assertive, consultative sales skills.
· Understanding the importance of repeat customers, referrals, and cultivating relationships.
· Interior design education, direct industry experience, or proven passion for home décor.
· Experience in customer service or retail sales of any kind, where the consultant is the reason for repeat clients.
· The ability to be consistently inspirational and create delightful customer and brand experiences.
· A proven record of sales success.
· Confidently be able to sell and promote a product you might not be able to personally afford.
· Advance knowledge of working with basic computer software programs and/or previous experience with CAD Software.
· The ability to be creative, yet meticulously detail-oriented with a sense of craftsmanship
· Team player with the ability to manage a portfolio of projects and clients of different complexity in a dynamic environment.
Physical Requirements:
To perform this job successfully, an individual must be able to perform each essential job duty satisfactorily. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions.
Light work: Exerting up to 20 pounds of force occasionally, and/or up-to 10 pounds of force frequently, and/or a negligible amount of force constantly to move objects.
· Ability to often lift up to 20 pounds.
· Ability to often stoop, bend and kneel.
· Ability to often reach with hand and arms and grasp.
· Ability to frequently talk and hear.
· Ability to frequently stand and sit.
· Ability to sometimes climb.
Special Conditions:
- Flexible work schedule; must be able to work in local showroom based on a schedule set by management.
Location: 5000 West 78th Street, Minneapolis, Minnesota 55435
Job Type: Full-time