JC-431653 - Business Customer Clerk

California Department of Housing and Community...
Riverside, CA Full Time
POSTED ON 5/16/2024 CLOSED ON 5/22/2024

Job Posting for JC-431653 - Business Customer Clerk at California Department of Housing and Community...

Job Duties

This position requires the employee to report to their headquarter designation five (5) days a week. Headquarter location will be designated on the selected candidate’s primary residence location. This is subject to change if HCD’s criteria is met.

Under the general supervision of the Supervising Program Technician III (SPT III), the incumbent is responsible for providing services to the public related to interpretation and application of laws, regulations and policies pertaining to the Mobilehome Parks Program. Responsibilities include assisting customers via mail, the front counter and phone utilizing the Codes and Standards Automated System (CASAS), cashiering/handling monies, bank deposits and audits, corresponding with customers and constituents via phone and with letters, and maintaining permit files. Working hours are Monday through Friday, 8 AM to 5 PM.

Spanish Bilingual Preferred.

Desirables

  • Exhibit excellent attendance, punctuality, and dependability.
  • Ability to identify, analyze, and solve consumer problems.
  • Ability to prioritize tasks when faced with requests, changing demands, and deadlines.
  • Demonstrate attention to detail and highly organized work habits.
  • Experience with electronic office, well-versed and skilled in the use of Microsoft Word, Power Point, Excel, Outlook, Teams, Zoom, and Adobe Acrobat
  • Ability to communicate effectively verbally and in writing, using proper grammar and tact when interacting with the public, departmental staff, stakeholders, law enforcement personnel, state, and federal agencies, etc.
  • Experience working with public, customers and applicants
  • Cashiering and handling of monies
  • Experience with applying, interpreting and explaining State law
  • Verbal and written Spanish bilingual skills

Job Type: Full-time

Pay: $3,609.00 - $4,518.00 per month

Benefits:

  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Schedule:

  • 8 hour shift

Ability to Relocate:

  • Riverside, CA 92501: Relocate before starting work (Required)

Work Location: In person

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