Program Technician II (Surveyor Technician) JC-432400 FFD 5/29/2024

Classification/Working Title: Program Technician II/ Surveyor Technician

Final Filing Date: May 29, 2024

The California Department of Public Health, Center for Health Care Quality has an immediate opening for a Surveyor Technician (Program Technician II).

As a Surveyor Technician at CHCQ, you play a crucial role in assessing and maintaining healthcare standards. Together, we strive to ensure that California’s receive top-notch healthcare by maintaining the highest quality standards and fostering a culture of continuous improvement. By leveraging your technical expertise, you’ll contribute to the center’s mission of upholding the highest quality of care and safeguarding public health across California.

Your responsibilities would include:

• Entering survey renewal information into various systems and platforms.
• Fielding inquires through various communication channels from facilities, patients, families, and other agencies.
• Process surveys for different health facilities.
• Responsible for all areas of processing, including cover letters and surveys.
• Scans, copies, redacts, and mails a variety of documents to different recipients.
• Establishes licensed and unlicensed facility files in Electronic Licensing Management System (ELMS).
• Using various systems to produce different reports for Licensing and Certification (L&C) and other public agencies.
• Entering and managing certification records in ASPEN system.

A hybrid telework schedule may be available for this position, in accordance with CDPH’s Telework Policy and Procedures.

The attached duty statement indicates whether this position is eligible for telework. All employees who telework are required to be California residents in accordance with Government Code 14200 and may be required to report to a CDPH office, when needed. Candidates who reside outside of the state of California may be interviewed; however, the selected candidate must have a primary residency in the state of California prior to appointment (and continue to maintain California residency) as a condition of employment. Failure to meet this requirement may result in the job offer being rescinded.

A copy of the duty statement can be found here https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=432400

HOW TO APPLY:

1) Create a CalCareers account. This is a free database that allows you to create an account, load your resume and apply for positions. https://jobs.ca.gov/

2) Take the Program Technician II examination. Exam can be located at the link below.

https://www.calcareers.ca.gov/JOBSGEN/0PBCS.PDF

3) Apply for the Program Technician II position through the link below.

https://calcareers.ca.gov/CalHrPublic/Jobs/JobPosting.aspx?JobControlId=432400

PAY AND BENEFITS
$3,613.00 - $4,528.00 per month

Benefits: Work life balance with flexible telework options, Alternate Work Week available, Paid time off including: holidays, annual/sick leave, professional development days, personal days, disability leave and more, Travel Reimbursement, medical, dental and vision benefits (with cash options), generous defined-benefit pension, retiree Healthcare, Employee Assistance Program Benefits including CalHR Wellness Discounts, 401(k) and 457(b) Plans (Savings Plus), Commute Program, Life Insurance/Death Benefits Options, ScholarShare 529 College Savings Plan Options, Group Legal Services Insurance Plan Options

Job Type: Full-time

Pay: $3,613.00 - $4,528.00 per month

Benefits:

• 401(k)
• Dental insurance
• Employee assistance program
• Health insurance
• Life insurance
• Paid time off
• Vision insurance

Schedule:

• Monday to Friday

Experience:

• Clerical: 2 years (Required)

Work Location: In person