Jr. IT Business Analyst

We have W2 Contract position as a Jr. IT Business Analyst role with our direct client in Cedar Rapids, IA.

Title:: IT Business Analyst

Location:: Cedar Rapids, IA (Onsite role)

Experience:: 2-3 years (Entry level position)

ACCOUNTABILITIES:

These accountabilities are not intended as a complete list of specific duties and responsibilities and does not limit or modify the right of any supervisor to assign, direct, and control the work of employees assigned to this job.

Primary Accountabilities

* Builds and maintains business systems using Agile principles and processes.

* Following established procedures, ensures systems are operating as designed, evaluates requests for changes to the system, provides routine system maintenance (e.g., table maintenance and configuration), documents system processes and procedures, suggests system improvements and makes daily decisions involving direct application of technical knowledge to system issues.

* Typically works on simple to moderately complex and smaller and more defined initiatives to assess and refine user stories, collaborate with scrum teams and product owners on solutions, develop test plans, conduct testing, and implement systems and system improvements.

* Voices customer requirements into user stories and documents using Agile tools. Communicates with peers such that user stories are clearly understood by all stakeholders.

* Typically assists more experienced business analysts in developing business cases for improving and/or developing systems.

* Maintains relationships with other IT areas. May assist in managing relationships with outside vendors.

* Follows standard procedures to ensure business systems are operating at an acceptable level of quality. Regularly monitors the use of routine controls (i.e., system uptime, batches, reports, queries), and assists end users in developing reports and/or database queries.

* Handles simple inquiries regarding the technical aspects of business systems by providing assistance to and coordinating work with IT staff and other business units (e.g., front-end ticket response).

* Follows standard procedures to provide functional and end-user support including end-user assistance, system maintenance, and troubleshooting.

* Assists in developing and rolling out system application training materials for technical, departmental and end users.

* Maintains system documentation that supports system initiatives through manuals, lesson plans and procedures. May update system documentation under the guidance of more experienced business analysts. Supervision

* Performs work under the direct supervision of a Manager.
QUALIFICATIONS:

The requirements listed below are representative of the experience, knowledge, skills and/or abilities required to perform this job.

Educational Requirements Education Level Field of Study Required/Preferred Bachelor's Degree Emphasis in business administration, information systems, or related area Preferred Knowledge,

Skills, and Abilities

* Demonstrated ability to work with and maintain highly confidential information.

* Demonstrated effective interpersonal, verbal, and written communication skills.

* Demonstrated ability to use computer software programs (e.g., e-mail, word processing, spreadsheet, and project management); ability to work with new technologies.

* Excellent organizational skills. Ability to work effectively when multiple priorities and timelines exist.

* Works in a diverse and inclusive environment.