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Technical Writer or Engagement Manager

Calsoft Labs
Denver, CO Other
POSTED ON 2/9/2023 CLOSED ON 2/13/2023

What are the responsibilities and job description for the Technical Writer or Engagement Manager position at Calsoft Labs?

Job Description

Responsibilities include but are not limited to the following:

  • Assisting the Server and Cloud Infrastructure Leadership group with identifying and delivering high-priority tasks
  • Grooming, prioritization, and coordination of service intake requests for Server and Cloud Infrastructure Operations
  • Point of contact for services inquiries for Server and Cloud Infrastructure, and expected to remain up to date on services offerings.
  • Liaison with the Service Management Office for Server and Cloud Infrastructure
  • Continual updates and refinements to service intake forms, documentation, and service intake process.
  • Ensuring service intake requests meet requirements, working with stakeholders to complete necessary requirements, and setting expectations with stakeholders
  • Maintaining and reporting on overall portfolio status for Server and Cloud Operations

Salary : $60 - $70

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