About Cambio

Position Summary

• Service-Oriented: Service is our passion.
• The ‘Do What’s Right’ Type: Integrity is not negotiable.
• Accountable: We are ALL accountable.
• A firm-believer in empowerment: Empowerment through action.
• Team-Player: Teamwork makes the dream work.
• The Gritty Type: We have fun working hard and playing hard.

Duties and Responsibilities

What you will do:

• Serves as first point of contact for all training questions and needs from the communities assigned.
• Develop consistency in region including employee meetings, lease and sales process, filing, collections, onboarding, advertising, refurb, etc.
• Communicate updates on policies and procedures at regional meetings or on region conference calls.
• This position may be called upon to cover communities for undetermined lengths of time in the event of a Community Manager absence.
• On-board either one-on-one or in small groups, including new Community Managers, Sales and Leasing Agents, Office Coordinators and/or Maintenance Staff to educate on company policies and procedures
• Ensure adherence to company policies, processes, and necessary timelines throughout the portfolio.
• Manage and increase occupancy through home sales, home leasing, site leasing, and actively marketing the communities as needed.
• Create and maintain a positive community environment (may including resident activities
• Handle and resolve resident/customer service issues in a timely and professional manner when able.
• Assist with enforcing Cambio’s curb appeal requirements to ensure our residents have a place they are proud to call home.
• Oversee and assist with the rent collection process, ensuring the delinquency process is being handled consistently at each community.
• Reporting as needed to the Regional Manager on all aspects of the community including but not limited to; staffing needs and observations, sales strategies and suggestions, and operational improvements.
• Participate in the monthly sales and occupancy variance reporting process.
• Position may require flexible hours, nights, and weekends as needed.
• Other duties as assigned.

What you should have:

• High school diploma or general education degree (GED), plus two years related experience in sales, where housing sales experience is preferred.

• Must maintain a valid driver license and clean driving record.
• Must maintain an active and working personal mobile phone.
• Must have reliable transportation to work.
• Computer skills required: Microsoft Office Suite, including email and internet use.
• Ability to work flexible hours, including weekends and evenings, as needed.
• A growth mindset; always testing and learning.

• Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and/or whenever present at the community.

Compensation

What we have to offer:

We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That’s why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.

Supervisory Responsibilities

• This job may directly supervise one or more employees within the sales department at two or more properties.
• Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.
• Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.

Physical Demands and Work Environment

• Frequently required to stand, walk, sit, and climb
• Continually required to talk or hear
• Occasional exposure to outside weather conditions
• The employee must occasionally lift and /or move more than 20 pounds.

Equal Opportunity Employer