What are the responsibilities and job description for the Field Merchandiser position at Cambria?
The Field Merchandiser will be responsible for interacting with Cambria’s Business Partners to provide a positive experience by supplying Cambria samples to their locations and setting up sample displays. This role will interact daily with DC Operations staff, Sales Representatives and Customer Care to fulfill requests efficiently and accurately. Cambria is seeking a candidate that can build relationships easily, effectively communicate to all levels in the organization and has excellent customer service skills.
Essential Duties & Responsibilities
- Schedule and deliver display units, samples, and other marketing assets to business partners
- Complete all paperwork associated with deliveries of samples and assets
- Maintain business partners’ display units to a high standard that exemplifies cleanliness with accuracy of merchandise and is aesthetically presentable
- Accurately enter data into Salesforce to ensure records are up to date and accurate
- Interact and build strong relationships with internal and external partners providing updates for progress, issues or successes
- Collaborate and effectively work cross functionally with Operations, Sales, Business Partner Services and Samples Fulfillment teams as well as external customers
- Load and unload company merchandise safely and efficiently
- Set up and tear down assets at local home and trade shows, in collaboration with the Marketing team
- Perform inventory management in partnership with Distribution Center Manager on a monthly basis
- Complete housekeeping tasks to maintain a clean and safe work environment
Requirements:
- Ability to learn Cambria’s business and effectively communicate the strengths to customers
- Excellent customer service skills with the ability to build relationships quickly
- Ability to multitask and prioritize workload in a fast-paced environment
- Excellent attention to detail and practiced accuracy
- Outstanding organizational skills with the ability to work autonomously
- Resilient integrity, strong work ethic
- Excellent interpersonal, verbal and written communication skills with the ability to present to large groups
- Must be flexible to work overtime, some nights and weekends will be required as needed
Minimum Requirements:
Education: High School Diploma, Associate or Bachelor's Degree Preferred
Experience: Previous experience in customer service, inventory management or sales preferred
Systems: Knowledgeable with Google Suites and/or Microsoft Suites products. Experience with CRM software like Salesforce is a plus.
Additional Requirements:
Managerial Responsibilities: N/A
Travel Requirements: Travel to customer retail locations using a company-supplied van is required 90% of the time. Will also need to travel to regional trade shows, associations and other Cambria locations as needed. Occasionally overnight travel will be required. Must hold a valid Driver’s License and a clean driving record.
Physical Requirements: Must frequently lift and/or move up to 40 pounds and occasionally lift or move up to 75 pounds.
Job Type: Full-time
Schedule:
- Day shift
License/Certification:
- Driver's License (Required)
Work Location: In person
Salary : $43,500 - $55,100
