EHR Specialist

Position Title:                      EHR Specialist

Department:                        Information Technology

Reports to:                            EHR Manager

Classification:                      Regular, Full-Time, Exempt

Salary:                                 DOE & Full Benefits Package

  *$800.00 Sign On Bonus*

Agency Description:   Founded in San Mateo, California, in 1964, Caminar’s thriving programs and services serve more than 14,000 individuals annually across San Mateo, Santa Clara, San Francisco, Solano, and Butte Counties. Our nonprofit organization’s portfolio of behavioral health and supportive services empowers and supports individuals and families to move toward resilience, wellness, and independence. And, we are expanding our capacity to address the increasingly complex needs of individuals and families.   

Position Summary: The EHR Specialist supports the E.H.R Project Manager in implementing changes to the agency’s client health information system in order to maximize system capabilities and transition to a fully electronic clinical record in compliance with county, state and federal healthcare reform. The EHR Specialist will work closely with the EHR Manager on projects assigned by the EHR Project Manager, training, and documentation of system, report writing, report analysis,

Essential Duties and Responsibilities

The following duties and responsibilities are essential to this role:

• Update and maintain a user guide for EHR system users
• Work with EHR Manager to develop and maintain administrative and clinical workflows
• Onboard new hires to the EHR, training domain, OQ and the Credible LMS – placing new hires on the necessary program teams with correct security role
• Remove terminated employees’ to both EHR domains and OQ application
• Onboard and remove prescribing medical staff
• Create and implement training for staff on how to use the EHR software
• Run imports and maintenance queries according to EHR schedules
• Provide ongoing support to staff regarding issues/concerns with the EHR software
• Ensure that the EHR maintains client confidentiality and functions within HIPAA regulations
• Participate in new or modified program projects
• Develop and/or modify forms in the EHR
• Actively nurture and advance the cooperative, harmonious and teamwork-oriented environment Caminar strives to promote within the workplace; Through daily efforts and presentation promote an atmosphere of dignity and respect in line with the organization’s mission, philosophy, policies and procedures.
• Perform other related duties, responsibilities and special projects as assigned.

Competencies                                                                                                                                          

To perform the job successfully, an individual should demonstrate the following competencies:

• Written Communication - Able to read and interpret written information. Able to write clear and concise   
• Verbal Communication – Able to conduct individual and group training in an effective and professional manner.
• Teamwork - Balance team and individual responsibilities; give and welcome feedback; willing to learn be flexible and support the team.
• Ethics - Works with integrity.
• Organizational Support - Follows policies and procedures, excellent follow-up skills.
• Planning/Organizing - Prioritizes and plans work activities; uses time efficiently; ability to multi-task and remain calm under pressure; able to manage multiple priorities and workflow.
• Professionalism - Approaches others in a tactful manner; reacts well under pressure; treats others with respect and consideration regardless of their status or position.

 Qualifications

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Completed a four-year degree in related field
• Must be knowledgeable about maintaining security and analyzing electronic data to improve healthcare information.
• Proficiency with Microsoft Office applications.
• Strong oral and written communication skills.
• Experience working in the Mental Health, Drug and Alcohol and/or non-profit industry preferred.
• Extensive Knowledge of Microsoft Teams is preferred.
• Previous experience with using an EHR is preferred.
• Knowledge of SQL is preferred.

Physical, Environmental and Mental Requirements

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this Job, the employee is regularly required to:

• Communicate with clients and co-workers to exchange accurate information.
• Frequently required to remain in a stationary position (operating a computer) for most of the workday.
• Attend meetings using RingCentral Meetings application.

• Sensory: Frequently required to read documents, written reports, and plans. Must be able to distinguish normal sounds with some background noise, as in answering the phone, interacting with residents and staff, etc. Must be able to speak clearly and understand/be understood using the English language.
• Cognitive: Frequently required to concentrate on moderate detail with constant interruption. Must be able to attend to a task/function for 20-45 minutes at a time. Frequently required to understand and relate to specific ideas, several at a time. Must be able to remember multiple tasks/assignments given to self and others over a period of several days.
• Constantly operate a computer and other office machinery, such as copy machine, printer, or fax.

Special Requirements:

• Must be able to meet and receive a criminal records clearance, as required by Title XXII, other licensing regulations, and Caminar practices.
• This position requires frequent driving. A valid California driver license, reliable personal vehicle, current personal auto insurance as required by law, and an MVR sufficient to obtain and reasonably maintain insurability under agency auto liability policies are all essential job requirements. 
• Must be able to pass post offer, pre-employment medical and drug tests as required under State Community Care Licensing regulations and/or agency policies.
• A personal cell phone with reliable service and, if applicable, a data plan to use for business purposes.
• May be required to obtain and maintain First Aid and CPR certification.

We've Got You Covered

Medical, Dental, and Vision
Health coverage choices to fit you and your family’s needs. A zero-cost option for employee only and generous contributions to employee and dependent premiums.

Flexible Spending Account
Receive tax savings on out-of-pocket health care costs.
 

Employee Wellness Program
We’ll reimburse you for a portion of your gym/fitness dues.

Life, Long-term Disability,and AD&D Insurance
Provided at no cost to our full-time employees. Includes an option to purchase additional life coverage for both employees and dependents.

Paid Time Off
We offer twelve paid holidays and a generous sick and vacation benefit.

401(K) Retirement Savings Plan
We offer options for both pre-tax and post-tax (Roth) contributions. 
 The plan also offers an employer match on eligible employee deferrals at one year of service.

Commuter Benefits
Commuting to work each day can be expensive. Receive tax savings on your commuting costs!
 

Employee Assistance Program
 For whatever issue you might face, our Life Assistance Program offers free, confidential assistance at no cost to you.