What are the responsibilities and job description for the Housekeeper position at Campus Advantage?
Company: Campus Advantage
Location: UnionWest Student Housing
Position Title: Housekeeper
Position Type: Full-time or Part-time / Hourly
Location: On-site
The Housekeeper is responsible for ensuring resident satisfaction by providing excellent customer service and maintaining the appearance and cleanliness of common areas including but not limited to, the pool and spa, club room, public restrooms, and laundry rooms. The Housekeeper may also assist others with the general maintenance needs of the property.
DUTIES AND RESPONSIBILITIES:
- Consistently demonstrate excellent customer service and teamwork.
- Work with the maintenance team to always ensure maximum interior cleanliness.
- Performs routine housekeeping activities such as sweeping, mopping, dusting, and polishing as directed.
- Sweeps and removes debris from the curbs, parking areas, walkways, and stairways as scheduled.
- Deals with requests with professionalism and patience.
- Notifies superiors of any damages, deficits, and disturbances.
- Promotes safety awareness to limit property loss and damage or injury to residents and visitors to the property.
- Adheres to all rules regarding health and safety, as well as property policies and procedures.
- Uses appropriate tools and equipment.
- Undertakes training related to job duties as deemed necessary.
- Assist in the performance of turn events.
- Trash out vacant units.
- Communicate with the Property Manager or Maintenance Supervisor regarding any problems that require further attention.
- Address complaints and resolve issues in a timely, professional manner.
- Adhere to the company dress code.
- Perform additional duties as directed.
ESSENTIAL SKILLS:
- Knowledge of general labor, housekeeping, and cleaning tasks
- Solid understanding of health and safety regulations and practices.
- Great eye for detail.
- Reliable, self-motivated, and courteous.
QUALIFICATIONS:
- High school diploma or equivalent preferred.
- 1-2 years experience in a similar role preferred.
COMPETENCIES:
- Diversity - Demonstrates knowledge of EEO policy; Shows respect and sensitivity for cultural differences; Educates others on the value of diversity; Promotes a harassment-free environment; Builds a diverse workforce.
- Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
- Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
- Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
- Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
- Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
- Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
Compensation and Benefits: This position offers competitive compensation, bonus eligibility, and opportunities for advancement and growth.
All full-time positions are eligible to participate in Campus Advantages benefits plan. This includes:
- Competitive and flexible medical, dental, and vision plans
- Competitive 401K match
- Health Savings Accounts (HSA) with generous company contribution
- Flexible Spending Accounts (FSA)
- Paid vacation time and holidays
- Paid parental leave
- Paid sick leave for all employees
- Summer Friday program for corporate positions
- MOJO monthly team events
- EAP and LifeCare program for employees and family members Paid volunteer time
- Voting leave
- Foundations peer cohort onboarding and mentoring program
- Leadership conferences and workshops
- And more!
PHYSICAL DEMANDS AND WORK ENVIRONMENT:
- Continually required to stand
- Continually required to walk
- Occasionally required to sit
- Continually required to utilize hand and finger dexterity
- Continually required to climb, balance, bend, stoop, kneel or crawl
- Continually required to talk or hear
- Occasionally work near moving mechanical parts
- Occasionally work in high, precarious places
- Occasionally work around fumes, airborne particles, or toxic chemicals
- Frequently exposure to outside weather conditions
- While performing the duties of this job, the noise level in the work environment is usually moderate
- The employee must occasionally lift and /or move more than _25_ pounds
About Campus Advantage
Campus Advantage is a real estate investment management firm fostering financially equitable properties across Austin. Since 2003, Campus Advantage has strived to deliver a superior living experience by creating successful communities that provide a rewarding living, learning, and career experience to residents. Together with the support of our talented team of property professionals, Campus Advantage has become one of the leading student housing owners and managers in the country.
Campus Advantage is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or any other legally protected characteristics.
