Housekeeping Supervisor

Canad Inns Destination Centre Grand Forks
Grand Forks, ND Full Time
POSTED ON 4/5/2024

Purpose: To create 100% guest satisfaction for guests by cleaning guest rooms

Areas of Responsibility:

Creates 100% guest satisfaction by providing Canad Four Star Service and by exceeding guest expectations.

  • Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
  • Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
  • Assumes the responsibility to notice when the guest is not satisfied and uses their best judgment as to when it is appropriate to use the 100% Guest Satisfaction Guarantee

Cleans and prepares guest rooms daily in accordance with Canad Inns standards

  • Completes room assignments for housekeepers
  • Does room checks to ensure that all cleanliness standards are being met
  • Assists the Housekeeping Manager with any tasks
  • Prepares bed and bath linens
  • Ensures all linens are in suitable condition
  • Cleans and straightens room
  • Displays and replaces amenities and promotional materials in acceptable condition
  • Orders repairs as appropriate
  • Returns articles left in rooms to Lost and Found
  • Completion of special projects and job of the day on daily basis
  • All other duties as required

Maintains supplies necessary to clean rooms efficiently

  • Keeps supply cart stocked
  • Organizes and cleans linen closet – removes soiled, torn or worn linens

Adheres to hotel policies and procedures

  • Attends work on time as scheduled
  • Follows safety and security rules and procedures including safe use of chemicals, handling of body fluids and use of rubber gloves
  • Performs room checks to ensure that guest rooms are up to the cleanliness standard
  • Performs other duties as required to provide Canad Four Star Service

Job Type: Full-time

Pay: From $21.00 per hour

Benefits:

  • 401(k)
  • Dental insurance
  • Health insurance
  • Paid time off
  • Vision insurance

Shift:

  • Day shift

Ability to commute/relocate:

  • Grand Forks, ND 58201: Reliably commute or planning to relocate before starting work (Required)

Experience:

  • Cleaning: 1 year (Preferred)

Work Location: In person

Salary.com Estimation for Housekeeping Supervisor in Grand Forks, ND
$40,857 to $53,575
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