What are the responsibilities and job description for the Junior Operations Associate position at Candex?
Junior Operations Associate
About Candex
Candex is a rapidly growing fintech player in the B2B payments market, which is one of the hottest markets in technology. Our solution is used by the Global 2000 to pay vendors in 30 countries, fast & compliantly - clients include brands like 3M, Starbucks, Dell, Pfizer, Danone, L'Oréal, HSBC, Roche, Colgate, and many others. We have a world-class management team and $37m in funding from investors like Amex, JP Morgan, Altos, NFX, and Partech. As a member of our company, you will have a golden opportunity to reshape and impact how the biggest companies in the world manage a meaningful part of their business.
The company is growing rapidly, and we seek a Junior Operations Associate. This is an opportunity to join the Candex Finance team and make a significant impact at a rapidly growing multinational fintech company.
The Role
This is a key role in delivering supreme support and service to our customers. You will be a valuable resource throughout the payment process and a crucial point of contact for our customers. If you have excellent interpersonal and communication expertise, strong writing and analytical skills and a desire to leverage your knowledge of fintech and payments; this opportunity is a perfect fit.
Responsibilities:
- Handle day to day customer emailrelated to the entire payment process.
- Provide guidance to new customers to ensure they are on-boarded successfully.
- Administer pending payments and registrations.
- Work with customers to correct payment details provided or to obtain any missing information.
- Send out client invoices ensuring they are accurate and compliant.
- Review customer invoices received ensuring their accuracy and timeliness.
- Reconcile bank payments received against invoices.
- Prepare bank transfers and ensure that customer bank details are verified.
- Verify customer data by performing compliance checks.
Requirements:
- Undergraduate Bachelor’s degree in economics/finance/accounting is preferred.
- Fintech/Hi-tech experience is preferred.
- Impressive interpersonal and communication skills.
- Strong computer skills with advanced Excel skills.
- Outstanding attention to detail, with an ability to spot numerical errors.
- Highly organized with the ability to multitask and work under pressure.
- Tech savvy and the ability to pick up new technology quickly.
Salary : $37 - $0