Front Desk Agent
Job Posting for Front Desk Agent at Candlewood Suites Olathe - Kansas City Area
Job details:
- Manage online, phone and in-person room reservations.
- Welcome guests, check them in, distribute room keys and explain the hotel's amenities.
- Take payment from customers.
- Respond to guests' issues and complaints in a friendly, timely manner.
- Greeting and thanking guests in a sincere, friendly manner.
- Checking guests in on arrival and out on departure.
- Posting charges to appropriate guest accounts.
- Anticipating and addressing guests' needs, and resolving their problems and complaints.
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