Human Resources Manager

Job Summary

Under the direction of the Chief People Officer, the Human Resources Manager will facilitate the daily operations of the Human Resources Department. The HR Manager will provide practical advice and hands-on assistance to the HR team as it pertains to compliance with applicable federal and state employment and labor laws, as well as in compliance with Commission’s Policies and Procedures.

Core Responsibilities

• Manages all HR functions including the recruitment and hiring process, on-boarding, employee relations, benefits, compensation, payroll, and provide HR guidance, expertise, and hands-on support to the team.

• Manages recruitment process and provides technical guidance on background investigations, reference checks, and offers of employment.

• Provides oversight and technical assistance with navigating WC, FMLA, PFML, ADA, SNLA, Wage and Hour, and Fair Labor Standards Act (FLSA) laws, rules, and executive orders.

• Manages, and reports on all employment related complaints, and documents and investigates all sexual/harassment, discrimination, pay, and other complaints or inequities.

• Investigates and resolves employee issues and recommends resolutions based on policy as appropriate.

• Ensures that all HR transactions adheres to applicable employment and labor laws, as well as to Commission acceptable practices, policies, and procedures.

• Works closely with CPO and the legal team on complex issues that may result in litigation such as MCAD, ADA, etc.

• Sets high ethical standards of conduct and practices, as well as encourage collaboration among managers across all departments.

• Takes the lead on working with state supported systems and applications utilized for applicable HR functions.

• Educates managers and employees on policies and procedures and assist CPO with implementation of new policies.

• Coordinates and conducts manager trainings in collaboration with the HR team.

• Assist CPO with management of Union Contract and ensures HR team has general understanding of all contract rules, policies.

• Works with the HR team on completing special projects based on HR business needs.

• Manages the Agency’s unemployment claims process.

• Oversees the Agency’s performance management process.

• Assist CPO in creating a high-performance culture that reflects respect, collaboration, diversity and inclusion, high productivity and achievement of HR goals and objectives.

• Demonstrates a high-level understanding of confidentiality as it relates to employment records and employee privacy laws.

Professional Expectations

The Human Resources Manager:

• Models the Agency’s mission, vision, and values.

• Demonstrates the Agency’s commitment to maintaining Equity, Diversity, and Inclusion in all HR policies, practices, and activities.

• Supports high ethical standards of conduct and practices, as well as encourage collaboration with managers across all departments.

• Demonstrates strong, clear, and respectful communication, teamwork, and collaboration,

• Demonstrates a high level of professionalism and ethical standards in communication and completion of work responsibilities.

Competencies, Skills and Attributes

The HR Manager must be able to:

• Communicate effectively and timely on a regular basis.

• Manage a diverse team with diverse skills.

• Demonstrate the ability to handle multiple demands on a regular basis.

• Perform duties in an ambiguous environment and juggle multiple priorities daily.

• Work under pressure and with tight deadlines.

• Can excel in a high-volume, fast paced environment, working with a diverse team with diverse skills.

• Effectively manage a team and workload while delivering on critical tasks.

• Contributes to the overall productivity of the HR department.

• Ensure all state and federal regulatory reporting requirements are met annually and as otherwise required, in collaboration with CPO.

Qualifications and Requirements

• BA/BS in HR Administration, Management, or related field preferred, with 3-5 years’ experience as an HR Manager; a combination of education and experience will be considered.

• Minimum of 3 years’ experience managing a team.

• Experience supporting the training function, working with training methodologies and delivery platforms; experience with a Learning Management System is preferred.

• Experience with HRIS such as ADP, Paycom, Harper's, Millennium, or other HRIS/Payroll system required. Experience with State payroll and accounting systems a plus.

• Must have excellent communication and presentation skills.

• Must provide excellent customer service to internal and external customers.

• At least 2-3 years’ experience working with MS Office Suite (Excel, Word, etc.), Adobe, Google, Edge, SharePoint, etc.

• Must be able to work under pressure and consistently meet deadlines.

• Experience working in a government agency or government funded non-profit agency a plus.

• Must understand and can apply employment and labor laws to all functional areas of HR.

• Strong knowledgeable HR discipline and all functional areas, including recruitment, compensation, training and development, employee relations, benefits, compliance, etc. required.

Physical Demands:

• Must be able to lift, push, or pull up to 20 pounds.

• Must tolerate sitting, standing, or walking for extended periods of time.

• Must be sensitive to, and can manage frequent interruptions.

• Standard office environment with use of, and exposure to various office temperatures, and equipment such as computers, fax machines, copiers, etc.

Salary Range: $86,000-$108,000

Benefits Package:

The Commission is pleased to offer a comprehensive benefits package to its employees. The specific components and eligibility may vary based upon position classification, hours worked per week and other variables. Therefore, specific benefits for this position may be discussed as part of the interview and offer process.

The Human Resources Manager is a management position; as such the successful candidate will be hired as an employee at will. This position is non-civil service. This position is an exempt position.

The overall benefits available include: paid vacation, sick and personal leave time, health, dental and vision insurance through the Commonwealth’s Group Insurance, and optional pre-tax Health Savings Account plans.

In addition, the Commission provides employees the opportunity to elect life insurance, long-term disability insurance, deferred compensation savings, tuition remission and pre-tax commuter account plans, along with other programs.

The Commission employees also participate in the Commonwealth’s State Retirement Plan, which can become a defined benefit plan for those that both vest and subsequently retire from State service. Follow this link for additional retirement information: http://www.mass.gov/treasury/retirement/state-board-of-retire/.

Commitment to Diversity:

The Commission is committed to building a diverse staff across its entire agency and at all levels. The Commission is an equal opportunity/affirmative action employer.

Notice of Required Background Check – Including Tax Compliance:

The Commission requires a background check on all prospective employees as a condition of employment.

Candidates should be aware of this requirement but should also know that such background check is not initiated until:

1. A candidate is invited to a second or subsequent interview, and

2. The candidate has signed the Background Check Authorization Form and related releases.

This background check includes a Criminal Offender Record Information (CORI) check

Candidates with advanced degrees and professional licenses may have these credentials verified. Individuals other than those references provided by a candidate may be contacted in the course of completing a full background and qualification check.

Those candidates invited to interview will be contacted by the Commission. Unfortunately, due to the anticipated high volume of applicants for this vacancy, we are unable to provide status updates to specific individuals.

Cannabis Control Commission’s Mission Statement And Operating Principles

Our Mission

The mission of the Cannabis Control Commission is to honor the will of the voters of Massachusetts by safely, equitably, and effectively implementing and administering the laws enabling access to medical and adult-use marijuana in the Commonwealth.

The Commission will foster the creation of a safely regulated industry that will create entrepreneurial and employment opportunities and incremental tax revenues in and to communities across the state and which will be a best practice model for other states. The industry will be characterized by participation by small and larger participants and with full and robust participation by minorities, women, and veterans. We will develop policies and procedures to encourage and enable full participation in the marijuana industry by people from communities that have previously been disproportionately harmed by marijuana prohibition and enforcement and positively impact those communities.

Our Operating Principles

The Commission promises to:

Conduct all of our processes openly and transparently; and

Engage in regular two-way communication with all concerned citizens, patients, health care providers and caregivers, partners, and other constituencies.

Build a world-class state agency by:

Committing to the highest level of constituent services using state-of-the-art technology and multiple media;

Defining and publicly measuring our performance versus metrics regarding timely execution, accessibility, impact on public health and safety, impact on disproportionately harmed communities, and incremental tax revenue generation;

Becoming self-funding and generating a revenue surplus; and

Creating a great place to work;

Enhance and ensure public health and safety by:

Developing and enforcing effective regulations;

Developing and executing a program of continuing public education;

Conducting and contributing to research on marijuana-related topics; and

Using surplus funds to help address issues in these areas.