What are the responsibilities and job description for the Front Desk Coord. position at Cano Health?
Overview
At Cano Health, our culture is a “family of families”, growing stronger together to improve the lives of our patients, communities, and our associates. A culture that succeeds because of the hearts and minds of our people. Our values and guiding principles transform our lives with purpose and passion, becoming one focused source of hopeful change. A leadership culture that cultivates and empowers our people to gain ownership for their contributions and success. The Cano Movement is proof of what everyday people with a passion for health care can accomplish together.
Join the Cano Movement! The movement that doesn’t just offer a job, it offers an opportunity to serve and grow with purpose. At Cano you will be part of a collaborative team, dedicated to the pursuit of health & wellness excellence.
Cano Health offers competitive salaries, medical, dental & vision insurance, employee mental health program, paid time off, paid holidays, 401(k) with employer match, employee stock purchase program, tuition reimbursement and much more.
The Front Desk Coordinator performs routine clerical, secretarial and administrative work in answering telephones, receiving the public, providing customer assistance, data processing, and record-keeping.
Responsibilities
• Interact appropriately with patients and record information while greeting, checking-in, checking-out or scheduling appointments for patients.• Utilize computer programs to add new patients, check patients in and out, print out relevant forms for processing, and schedule appointments.• Handling incoming calls, take detailed and accurate messages, and ensure messages are directed to the appropriate individual.• Clearly communicate information to our patients, visitors and staff.• Verify patient insurance via phone or website and collect any necessary payment for services.• Updating patient EHR as needed.• Helping organize and maintain office common areas.• Maintain supply inventory and alert manager when supply is low.• Aiding patients as needed.
Qualifications
• High School Diploma or equivalent.• At least one (1) year of experience in a medical facility, plus working knowledge of medical insurance and/or knowledge of electronic medical record are preferred.
Cano Health provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
