Clinical Applications Specialist: Computed Tomography

Clinical Applications Specialist: Computed Tomography - req1167

OVERVIEW

This position is the project manager for the final implementation for clinical applications training of a CMSU modality with the customers. After the sales and installation is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each facility to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position plays a critical role in gaining, maintaining, and increasing customer satisfaction with our products and services.

RESPONSIBILITIES

This is a remote based position which requires heavy travel to support our customers. The select candidate should be able to reach a major metropolitan airport within 30 min or less for business travel.

Candidates should expect 90% Travel in this role.

ARRT CT Registration Required

• Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.
• Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
• Consult with physicians and clinicians regarding best clinical practices (e.g., workflow, image acquisition, protocols, image quality, etc.) to maximize each customers satisfaction with CMSU products and services.
• Determine whether client needs additional training or development and preparing additional training as determined by need.
• Maintain contact as the key clinical contact person for CMSU at each facility for follow-up and additional training needs.
• Complete site reports documenting the daily training details.
• Provide Pre/Post Communications for both internal and external customers.
• Maintain technical and clinical proficiency.
• Diagnose and resolve problems affecting system performance and image quality.
• Escalate any unresolved issues pertaining to system performance and image quality.
• Work with service engineers as needed.
• Complete Alerts and PCRs when applicable.
• Provide mid-week update to Applications Management and local Canon Team.

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QUALIFICATIONS

• Excellent project management skill.
• Excellent verbal communication skills.
• Excellent written communications skills.
• Excellent presentation/platform skills.
• Previous teaching experience a plus.
• 2 Year / Associate's Degree Radiologic Technologist in the specific modality.
• 5 years Clinical experience at a hospital or imaging center

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About us!

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.