Clinical Applications Specialist (CT)

Clinical Applications Specialist (CT) - req917

OVERVIEW

This position is the project manager for the final implementation of a CMSU modality with the customers at each location. After the sales and installation process is complete, the Clinical Applications Specialist takes charge of the process, and works with the doctors, nurses, and technologists at each location to maximize their proficiency and satisfaction with the CMSU products they have purchased. This position is the critical person in our gaining, maintaining, and increasing customer satisfaction with our products and services.

RESPONSIBILITIES

• Be the project manager for the final step in the implementation of a specific CMSU diagnostic imaging modality at each location.
• Develop the training plan and manage the training process and presentation for the doctors, nurses, and technologists at each location to assure their best utilization of CMSU products and services.
• Consult with physicians and clinicians regarding best clinical practices (e.g., work flow, image acquisition, protocols, image quality, etc) to maximize each customer’s satisfaction with CMSU products and services.
• Determining whether client needs additional training or development and preparing additional training as determined by need.
• Maintain contact as the key clinical contact person for CMSU at each location for follow-up concerns, problems, system upgrades, and additional training needed.
• Complete reports confirming the performance of the foregoing duties.
• Maintain technical and clinical proficiency.
• Diagnose and resolve problems affecting system performance and image quality.
• Assist sales personnel as requested with sales presentations and demonstrations.
• Work with sales and service managers and service engineers as needed.
• Provide information to the Business Units regarding recommended product enhancements, product improvements and general customer feedback.
• Ensure regulatory processes are followed and completed in a timely fashion.

QUALIFICATIONS

• Excellent project management skill.
• Excellent verbal communication skills.
• Excellent written communications skills.
• Excellent presentation/platform skills.
• Previous teaching experience a plus.
• 2 Year / Associate's Degree: Radiology technology or diagnostic/digital imaging or equivalent.
• Minimum: 5 years Clinical experience at a hospital or imaging center.
• Recent CT Skills required

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About us!

Canon Medical Systems USA, Inc., a world leader in diagnostic imaging, is in search of qualified candidates to fill our open positions. Canon Medical Systems offers a competitive salary and benefits package, we support a diverse workplace and are an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, sex, color, sexual orientation, gender identity, religion, national origin, protected veteran status, or on the basis of disability. We invite you to join and become part of our Canon family.