Area representative

Area Support Representative I

US-CA-San Francisco

Job ID : 31750

Type : Full-Time

of Openings : 1

Category : Customer Service / Support

Additional Locations MCS

About the Role

Commute to various account sites in the greater Bay Area to provide coverage for accounts based on their needs.

Your Impact

• Mailroom services including shipping and receiving, office services including filing and reception, and device support including basic maintenance and toner replacement based on account coverage needs.
• Print Production producing copy and print job requests.
• Ensure timely delivery of incoming packages and record deliveries.
• Provide convenience care for various printing equipment at an assigned account including toner replacement, clearing jams, loading and delivering paper, assisting end-users, and placing service calls for malfunctioning copiers.
• Monitor printing supplies and place orders to restock inventory. Occasionally report usage of printing equipment at client accounts.
• Communicate with management about account changes and scheduling.

About You : The Skills & Expertise You Bring

Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.

HS Diploma, GED, or equivalent experience required, plus less than one year of related experience.

• Ability to commute to various sites in the greater Bay Area (Valid driver's license and acceptable driving record necessary.)
• Flexible to change schedule / locations as needed. Ability to work OT as needed.
• Great customer service and communication skills.
• Strong interpersonal skills and the ability to adapt to diverse work environments.
• Basic computer skills / technical knowledge.
• Ability to multitask and prioritize to meet deadlines
• Must be willing to learn new skills and interact with new teams regularly.
• Ability to work with minimal supervision.
• Required to take all necessary steps to obtain security and / or other clearances required by customers to enter the customers' premises.
• Ability to lift up to 50lbs.
• Ability to spend extended periods of time standing, bending, walking, reaching, and pulling while performing duties.

In accordance with applicable law, we are providing the anticipated hourly rate for this role : $17.20 - $25.49.

Company Overview

About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.

With unwavering dedication to promote professional innovation, Canon Solutions America, Inc. helps drive sustainability, nurture efficiency, and regulate costs through the unification of comprehensive digital and traditional printing and document management solutions.

As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.

S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.

S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.

Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.

A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation

We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

If you are not reviewing this job posting on our Careers site csa.canon.com / careers , we cannot guarantee the validity of this posting.

Posting Tags

LI-FL1 #PM20

PIf7ab99581913-26289-34123751

Last updated : 2024-05-04