Representative, Client SvcLead
US-TN-Cookeville
Job ID : 31756
Type : Full-Time
of Openings : 1
Category : Customer Service / Support
TN - Cookeville-TNTech-MS
About the Role
Responsible for specific functions as a Lead or single person on site. Activities include organization, scheduling assignments for staff, and managing the daily work flow.
Oversees the generation of daily and monthly departmental reports; supervises the processing of external vendor billing.
Maintains and promotes positive customer relationships. Performs daily key operator and / or convenience care functions.
Requires effective knowledge and use of all established policies, procedures, tools, and equipment. Maintains and promotes positive customer relationships.
Your Impact
Production and Workflow
Equipment Knowledge and Care
Administration and Reporting
Results Expected
Responsible for overall health of the account, including organization, scheduling assignments for staff, and managing the daily work flow.
Oversee the generation of daily and monthly departmental reports; supervise the processing of external vendor billing.
About You : The Skills & Expertise You Bring
Please note : this is a customer-facing role, and requires compliance with customer policies and protocols, which may include COVID-19 vaccination and other measures relating to COVID-19.
Associates degree or equivalent experience required, plus 6 or more years of related experience.
Company Overview
About our Company - Canon Solutions America, Inc. empowers companies of all sizes to succeed by supplying market leading enterprise, production, and large format printing solutions, supported by exceptional professional service offerings.
As a wholly owned subsidiary of Canon U.S.A., Canon Solutions America, Inc. is headquartered in Melville, NY and has sales and service locations across the U.
S. Our parent company, Canon Inc. (NYSE : CAJ), which earned approximately $30.4 billion in global revenue in 2020, ranks third overall in U.
S. patents granted in 2020 and was named one of Fortune Magazines Worlds Most Admired Companies in 2020.
Canon Solutions America offers a competitive compensation package including, for eligible positions, medical, dental, vision, 401(k) Savings Plan, discretionary profit sharing, discretionary success sharing, educational assistance, recognition programs, vacation, and much more.
A more comprehensive list of what we have to offer is available at https : / / www.usa.canon.com / about-us / life-at-canon / benefits-and-compensation
We comply with all applicable federal, state and local laws, regulations, orders and mandates, including those we may be required to follow as a federal government contractor / subcontractor.
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.
If you are not reviewing this job posting on our Careers site csa.canon.com / careers , we cannot guarantee the validity of this posting.
For a list of our current postings, please visit us at csa.canon.com / careers .
Posting Tags
li-bk1 #pm20
PI021bf38c3850-26289-34127496
Last updated : 2024-05-02
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