Sr. Loan Officer Assistant - NMLS

We’re Canvas Credit Union

We’re passionate about transforming financial services. Our members, families, and the communities we call home motivate everything we do. As part of the credit union movement, we believe in providing our members with education, support, and guidance to build strong financial futures. 

Canvas "It's About More" Video - YouTube (Click here - or, visit https://www.youtube.com/watch?v=z8WAm_TDRdk )

Why Canvas?

At Canvas, we’re dedicated to transforming financial services from the inside out.

Our culture is a top priority and second to none. We strive to balance hard work and high achievement with a fun, supportive environment.

What you’ll do

The Sr. Loan Officer Assistant (Sr. LOA) plays a key role in the success of the Mortgage Loan Officer by participating in marketing efforts to attract new business; by organizing and setting appointments with new leads; and by contributing the knowledge and abilities necessary for taking loan requests from Application to Closed and Funded.

In addition, the Sr. LOA serves as a reliable resource for borrowers and Mortgage Loan Officers, providing superior service and exceeding expectations in every encounter.

Essential Duties/Responsibilities

• Take/receive mortgage loan applications, ensuring they are fully completed and accurately stated.
• Consult with applicants and offer mortgage solutions after reviewing and analyzing supporting documents such as purchase contracts, credit reports, income documentation, and asset statements.
• Order appraisals and work with the processor to request verifications and title work.
• Assemble supporting documents and prepare loan files for hand-off to the processor.
• Manage purchase contract dates and rate lock expirations.
• Guide borrowers and business partners through the loan process, providing loan status updates when requested or at least once a week.
• Seek opportunities to clear conditions with documentation that can be obtained without member involvement.
• Stay abreast of changes in mortgage regulations, available loan programs, and underwriting guidelines.
• Achieve individual goals and contribute to the achievement of the Mortgage Loan Officer’s goals and those of the mortgage department.
• Maintain a high level of service, consistency, and professionalism by delivering Canvas Core Values in all interactions with internal family members, credit union members, and business partners.
• Responsible for maintaining TRID compliance on every loan.
• Comply with the Bank Secrecy Act (BSA) and all other Federal and State mortgage regulations, as well as internal requirements, policies, and procedures.
• Follow all safety and security guidelines to properly safeguard member and organization assets.
• Embrace ongoing education and learn/apply new skills and software applications.
• Regular attendance and punctuality are essential functions of the job.
• Perform other job duties as assigned.

Job Qualifications

Knowledge, Skill and Ability:

• Working knowledge of products, underwriting guidelines, and pricing for VA, FHA, Conventional, and Jumbo mortgage loans.
• Knowledge and experience with the Fannie Mae Selling Guide and Desktop Underwriter (DU).
• Knowledge of Federal and State mortgage regulations.
• Demonstrated track record of success in sales and customer service.
• Must obtain and maintain an active NMLS registration under the S.A.F.E Act.
• Excellent verbal, written, and interpersonal communication skills.
• Strong relationship building and teamwork skills; ability to build rapport with members and business partners.
• Strong attention to detail, with excellent organizational and time management skills; ability to manage multiple priorities with tight deadlines.
• Ability to accurately calculate income using tax returns and income and asset documents.
• Proficient in MS Office and Encompass; Blend experience preferred.
• Multi-lingual capabilities including Spanish are a plus.
• Must possess and maintain a valid Colorado drivers’ license and provide proof of insurance.

Education or Formal Training: High school diploma or GED.

Experience: Minimum of five years of mortgage lending experience.

The starting pay range for this position is $23.63-$29.53 hourly, and final pay rate will be determined based on experience and internal equity factors. 

Canvas benefits

Medical/Dental/Vision Insurance

Paid Vacation 

Paid Sick Time 

Paid Holidays

Paid Wellness Day

Paid Volunteer Time

Flexible Spending Account

Health Savings Account

World Class 401(k) Plan

Tuition Reimbursement

Rate Discounts on Qualifying Loans

May be eligible for incentives based on results

NMLS

This role at Canvas requires Nationwide Multistate Licensing System (NMLS) registration under the S.A.F.E. Act of 2008. This means we conduct background checks to ensure NMLS registration and Canvas requirements are met. Not meeting or staying current may result in removal from role.

Canvas also conducts pre-employment background reviews (components include criminal, employment, address, social security number, motor vehicle record, sex offender, and global sanctions).

Working Environment/Physical Activities

This is a full-time role requiring 40 work hours a week plus approved overtime. The Sr. LOA may be asked to meet with members during branch hours (Monday – Saturday) and they may be required to attend after-hours events and meetings. The job routinely uses standard office equipment such as computers, phones, printers, copiers, fax machines and filing cabinets. The position requires manual dexterity, the ability to lift files and open filing cabinets. The position requires bending, stooping, or standing as necessary.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Position will be open until filled, or if unable to fill until posting is canceled.

Canvas Credit Union is an Equal Opportunity Employer, Gender/Minority/Veteran/Disabled.

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