Traffic Controller

The Logistics Traffic Control Supervisor will oversee Capacity's Traffic Control and Receiving department operations and personnel with responsibilities including, but not limited to, the following:

a. Team Management & Labor:

• Recording & reporting of attendance daily to Traffic Manager and Labor Clerk team
• Able to adjust the size of the team according to the workload.
• Must communicate any building/department transfers to manager and labor clerks as they occur.
• Advise when OT is needed. A request must be sent to the manager stating the number of associates, the amount of OT needed & the reason for the OT.

b. Training

• Have thorough understanding of Traffic department SOPs & be able to complete these tasks if needed.
• Ensure all new staff is being properly trained.
• Facilitate team member growth and aid when needed.
• Correct & document any mistakes in training process.

c. Workload

• Maintain a running report of daily pickups & advise the manager each morning with expected/scheduled pickups.
• Ensure Coordinator is aware of daily priorities & is using the team effectively.
• Communicate/Coordinate with CAM’s on order progress & pickup schedule availability.

d. Leadership

• Ensure Traffic SOP’s are followed.
• Be available to answer any questions/solve problems the team may have
• Review team’s progress on the workload throughout the day
• Report/Communicate large issues to your manager (lost orders, department errors, safety incidents)
• Investigate aged orders in Pack Print/Follow up on Salesforce cases

e. Documents

• Ensure BOL’s are signed correctly each day.
• Update the supervisor logs/building production logs/attendance report daily
• Ensure all packed orders staged in the flow racks have a location documented in Intra.
• Ensure troubled orders have a note stating the issue in Intra.
• Follow up on any outstanding emails/orders.

Qualifications:

• 1-3 years of warehouse supervisor experience
• High school diploma or equivalent; college degree preferred.
• Must have experience with Microsoft Office suite
• Must have experience with Salesforce
• Must be flexible with work schedule to accommodate carrier schedules.
• Bilingual in Spanish is a plus!

Job Type: Full-time

Pay: $45,000.00 - $55,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Health insurance
• Paid time off
• Tuition reimbursement
• Vision insurance

Schedule:

• 8 hour shift

COVID-19 considerations:
Fully vaccinated and boosted candidates preferred. If not vaccinated, a negative Covid-19 test must be presented on a weekly basis.

Work Location: In person

Salary : $45,000 - $55,000