Enrollment Counselor - Cape Cod Community College

GENERAL STATEMENT OF RESPONSIBILITIES:

Cape Cod Community College is seeking an energetic and driven Enrollment Counselor (EC) to help prospective students and families navigate the enrollment process, with an emphasis on working with traditional students and area high schools located on Cape Cod. The EC will focus on prospective student recruitment and is expected to travel throughout Cape Cod, the Islands and southeastern MA.

This position is hybrid and offers remote flexibility determined by operational needs of the College. The EC will be required to be in the main office on the West Barnstable campus 2-3 days per week. Given the nature of the enrollment cycle, occasional weekends and evenings will be required.

The Enrollment Counselor will develop and execute an effective strategy to recruit first-time degree-seeking students from an assigned geographic territory.

EXAMPLES OF DUTIES:

• Serve as a collaborative member of the admission team managing recruitment territory to achieve enrollment goals for the College.
• Provide excellent customer service by reaching out to and responding to prospective students and families via phone, text message, letters, email, videoconference, and scheduled appointment.
• Meet individually with students to provide in depth information regarding college programs, careers, job outlooks, courses, transfer credit, covering the cost of college and financial aid, and offers guidance to assist students in planning to meet their educational goals.
• Conduct admission presentations for visitors on and off-campus.
• Attend college fairs and visit high schools in assigned territory.
• Provide on-spot admissions activities for the high school recruitment program.
• Complete routine reports related to recruitment, projections, personal schedule, travel, special programs, and professional development.
• Work with current students, faculty, staff, alumni and other stakeholders that support the recruitment of students.
• Contribute to the overall success of the Strategic Enrollment Management plan and the College by performing other duties as assigned.
• Maintain knowledge of academic programs, cost of attendance, financial aid and other pertinent enrollment information to effectively assist students in the enrollment funnel.
• Serve on college committees as assigned.

MINIMUM QUALIFICATIONS:

• Bachelor's degree plus 2 years of related experience or an equivalent combination of education, training and experience.
• Valid Driver's License.
• Strong written and verbal communication skills.
• Excellent interpersonal skills.
• Demonstrated ability to work both autonomously and as a member of a team.
• Comfortable with standard office productivity software and complex software such as a student information system or CRM.

ADDITIONAL PREFERRED QUALIFICATIONS:

• Experience with a student information enterprise such as Jenzabar.
• Experience using multiple channels for communication.
• Experience working with dual enrollment or similar high school programs.
• Demonstrated experience working with a diverse population of students.

Equivalency Statement

Applicants who do not meet the qualifications as noted above are encouraged to put in writing precisely how their background and experience has prepared them with the equivalent combination of education, training, and experience required for the responsibilities of this position.

COMPENSATION: Full-time (12 months) MCCC/MTA Unit Position (Grade 3, Enrollment Counselor) with an annual salary range of $47,597-$59,722. Actual salary will be consistent with the MCCC/MTA Collective Bargaining Agreement, commensurate with qualifications and experience. Includes participation in a comprehensive employee benefits program.

APPLICATION DEADLINE: June 14, 2023

Please visit our website at www.capecod.edu for information on Cape Cod Community College.

This appointment is subject to the FY2024 budget appropriations.

Appointment subject to SORI (Sex Offender Registry Information), publicly accessible Massachusetts CORI (Criminal Offender Record Information) and national background checks.

The College cannot consider applicants who do not have the ability to work in the United States without assistance from the employer.

Cape Cod Community College is an affirmative action/equal opportunity employer and does not discriminate on the basis of race, color, national origin, sex, disability, religion, age, veteran status, genetic information, gender identity or sexual orientation in its programs and activities as required by Title IX of the Educational Amendments of 1972, the Americans with Disabilities Act of 1990, Section 504 of the Rehabilitation Act of 1973, Title VII of the Civil Rights Act of 1964, and other applicable statues and College policies. The College prohibits sexual harassment, including sexual violence. Inquiries or complaints concerning discrimination, harassment, retaliation or sexual violence shall be referred to the College's Affirmative Action/Title IX Coordinator, the Massachusetts Commission Against Discrimination, the Equal Employment Opportunities Commission or the United States Department of Education's Office for Civil Rights.