What are the responsibilities and job description for the front counter assist mgr position at Cape & Islands Tire?
Cape and Island Tire has an immediate opening for a Sales and Counter Associate Position. This is a family owned business and we strive to completely satisfy our Customer. We are looking for the perfect candidate to add to the family that is looking for a long time career.
Description:
Assist in all aspects of sales and administration in an effort to maximize all sales, income, and customer contact goals. Use informational tools and assist Store Manager to ensure optimal productivity and workflow efficiency
Answer telephone to provide customers with product information, schedule appointments, and assist customers with their tire and service needs
Manage customer relationships and serve as a liaison between technicians and customers which includes:
Speak with customers to accept vehicles for work
Generate estimates for tires and auto repair services and recommend needed repairs. Fully and knowledgeably explain the benefits and features of all options available to the customer when suggesting the purchase of tires, parts, and services.
Adhere to all safety rules and regulations at all times
* Maintain proper paperwork for all daily operations including:
Properly complete sales and inventory transactions on computer system
Maintain accurate inventory records through computer system and properly receive inventory, re-bill tires, and parts received on a daily basis
Be proficient in all aspects of customer billing and credit authorization procedures being particularly careful to protect company assets and the privacy of every customer
Properly record purchases and purchase order
Locate necessary auto parts and tires in our stockroom or via telephone * Create and maintain attractive showroom displays that enhance the sales efforts and serves as a “show and tell” aids while keeping the showroom area neat, clean and comfortable for customers
Assume other responsibilities as needed
Career Requirements
Strong customer service skills in a retail environment
Conflict resolution skills
Solid understanding of automotive tire and auto service industry
Ability to multi-task in a fast-pace environment
Strong time management skills
Ensure high levels of customer satisfaction through excellent sales service
Assess customers’ needs and provide assistance and information on product features
Maintain in-stock and presentable condition assigned areas
Remain knowledgeable on products offered and discuss available options
Excellent written and oral communication skills
Ability to multi-task, while being attentive to customers and remaining flexible to the needs of the business
Team up with co-workers to ensure proper customer service
Greeting customers with a positive demeanor
Responsible for stocking merchandise, moving stock and retrieving merchandise from store shelves.
CANDIDATE MUST HAVE PASSENGER AND COMMERCIAL TIRE EXPERIENCE.
Pre-employment drug test/background check will help assure we build teams of people who can work best with others and serve customer needs.
This is a reputable FAMILY OWNED BUSINESS NOT YOUR AVERAGE "BOX" STORE. If you are looking for a great career THEN WE WANT YOU!!!! PLEASE FORWARD A RESUME WITH YOUR REPLY
Job Type: Full-time
Pay: $65,000.00 - $70,000.00 per year
Schedule:
- Day shift
Work Location: In person
Salary : $65,000 - $70,000
