What are the responsibilities and job description for the POS Consultant position at Capgemini?
Duration: 5 months
Job Description:
Provides POS system monitoring and serves as level 2 support for issues raised- Document and Conduct high level integration testing of systems. Provide guidance and support to end users during User Acceptance testing.
- Relative to troubleshooting and providing deep level support for the POS systems, report and track defects and hardware returns with system vendors.
- Plan, coordinate, and submit change management requests for POS systems software releases, firmware updates, and patches.
- Coordinate with outsourced support resources and vendors to ensure that IT policies, standards, and procedures are followed.
- Identify, research, and resolve technical issues and escalate issues to other support teams or vendors as necessary.
- Define and gather business requirements and functional specifications for new or modified POS related systems, including business process flows.
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Complete report specification documents using information gained thru analysis of business functions."
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A global leader in consulting, technology services and digital transformation, Capgemini is at the forefront of innovation to address the entire breadth of clients’ opportunities in the evolving world of cloud, digital and platforms. Building on its strong 50 year heritage and deep industry-specific expertise, Capgemini enables organizations to realize their business ambitions through an array of services from strategy to operations. Capgemini is driven by the conviction that the business value of technology comes from and through people. It is a multicultural company of over 200,000 team members in more than 40 countries. The Group reported 2018 global revenues of EUR 13.2 billion.
Salary : $58,900 - $74,600