Associate, Support Specialist

Locations: TX - Plano, United States of America, Plano, Texas

Associate, Support Specialist

Fast paced environment delivering hardware to multiple divisions.

This is strictly an onsite opportunity based at our Plano, Texas location, where excellent attention to detail and time management are the highest priorities.

Heavy focus on imaging hardware with an even mix of Windows PC’s and Macs OS laptop and desktops.

Responsibilities:

• Daily focus on delivery deadlines

• Attention to detail

• Asset Management responsibilities to include ……

• Ability to lift 30 lbs

• Ability to self-start

• Work independently and with a team

• Unboxing/reboxing of hardware to image

• Prepare laptop/desktops for imaging (PXE or USB booting)

• Inventory control/audits

• Professional written / oral communication skills

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 1 year of experience in tech support and administration

• At least 1 year of experience in remote tech administration and end user support

• At least 1 year of experience with Windows 10

• At least 1 year of experience with ServiceNow

Preferred Qualifications:

• Associate’s Degree in Information Systems, Computer Science, or military experience

• 1 years of SCCM experience

• 1 years of Windows OS experience

• 1 years of experience with Active Directory services

• 1 years of experience with virtualization technologies

• 1 years of macOS experience

• Windows certification(s)

• Apple certification(s)

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).