Cafe ambassador back

Back Bay Cafe (21035), United States of America,Boston, Massachusetts

Café Ambassador - BackBay

TheExperience :

Areyou someone who finds their purpose in helping others? Do you loveconnecting with other people? We’relooking for people who’d like to turn it into a meaningful career.

As a Café Ambassador, you’re at the heart of the Capital Onecommunity. You’ll introduce café goers and customers toour best-in-classservices, create memorable experiences and drive brand awareness atour Cafés.

Every day is an opportunity for you to introduce peopleto Capital One. It’s a place where we move dreams forward,a chance for youto help make financial freedom a reality for everyone in ourcommunity.

Butwhile great customer service is where it starts, development meanseverything. Here, you’ll find yourself workingalongside a team of supportive, caring people.

Your own kind ofcommunity, where you can learn and grow with opportunities tomove within thecompany.

TheBenefits :

It’s backed by our belief that great workdoesn’t meansacrificing your well being. It’s part of our mission to set thestandard for personal flexibility, so you can grow here and athome.

Here’swhat we are looking for inyou :

Areyou an outgoing, self-driven individual who thrives on buildingconnections and having meaningful conversations with people?

Do you value strongteamwork, problem-solving, and creatingthoughtful customer experiences? This could be theperfect role foryou!

Responsibilities :

Bring the Café experience and our brand to life by helping tocreate an inclusive environment where allcustomers and team members feelwelcome

Proactively engage with customers and the community in all areas ofthe Café whether you’re helping peoplewith tech challenges, showing off our cool services and products,or having deeper conversations about theirfinancialjourneys

Guidecustomers through goal setting by meeting them where they are andadvocating for better financial literacythrough discovery and Capital Oneresources

Be a team player and work with an energized team of Ambassadorshelping to inspire teammates as theyinspireyou

Stay curious, adaptable and have a desire to learn and grow throughself development

Continually learn new digital and technicalskills

Partnerwith local businesses, nonprofits, charities, and the Engagementteam to plan events both inside and outside of theCafé

Volunteerwithin the community and be an advocate for financialliteracy

BasicQualifications :

• High School Diploma, GED, or EquivalentCertification
• Atleast 1 year of Retail, Sales or Customer Serviceexperience

PreferredQualifications :

• Associate’sdegree
• 2 yearsof Retail or Customer-facingexperience
• Proficient inG-Suite
• Strongwritten and oral communicationskills

Atthis time, Capital One will not sponsor a new applicant foremployment authorization for thisposition.

CapitalOne offers a comprehensive, competitive, and inclusive set ofhealth, financial and other benefits that support your totalwell-being.

Learn more atthe Capital One Careerswebsite . Eligibility varies based on full orpart-time status, exempt or non-exempt status, and managementlevel.

This role isexpected to accept applications for a minimum of 5 businessdays.

No agencies please.Capital One is an equal opportunity employer committed to diversityand inclusion in the workplace. All qualified applicants willreceive consideration for employment without regard to sex(including pregnancy, childbirth or related medical conditions),race, color, age, national origin, religion, disability, geneticinformation, marital status, sexual orientation, gender identity,gender reassignment, citizenship, immigration status, protectedveteran status, or any other basis prohibited under applicablefederal, state or local law.

• Capital One promotes a drug-freeworkplace. Capital One will consider for employment qualifiedapplicants with a criminal history in a manner consistent with therequirements of applicable laws regarding criminal backgroundinquiries, including, to the extent applicable, Article 23-A of theNew York Correction Law;
• San Francisco, California Police CodeArticle 49, Sections 4901-4920; New York City’s Fair Chance Act;Philadelphia’s Fair Criminal Records Screening Act;

and otherapplicable federal, state, and local laws and regulations regardingcriminal background inquiries.

If you have visited our website insearch of information on employment opportunities or to apply for aposition, and you require an accommodation, please contact CapitalOne Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.

com .All information you provide will be kept confidential and will beused only to the extent required to provide needed reasonableaccommodations.

For technical support or questions aboutCapital One's recruiting process, please send an email to Careers@capitalone.com

Capital One does not provide, endorsenor guarantee and is not liable for third-party products, services,educational tools or other information available through thissite.

Capital One Financial is made up ofseveral different entities. Please note that any position posted inCanada is for Capital One Canada, any position posted in the UnitedKingdom is for Capital One Europe and any position posted in thePhilippines is for Capital One Philippines Service Corp.(COPSSC).

Last updated : 2024-11-20