Director, Portfolio Delivery

Reporting to the Senior Director, Engineering & Delivery Excellence, this role will play a key strategic role in our data transformation journey. A strong candidate will have a diverse and proven track record of delivering solutions from discovery through implementation as well as analytical and communication skills required for leading and delivering a new initiative. They will be able to communicate across software and data engineering teams and our business while ensuring strong collaboration between technology and product areas. Influence and the ability to build relationships within technology and our product partners will be required to ultimately deliver on the needs of our customers. This person will be a critical thinker and thrive in working across teams and be able to influence the development of scope and roadmaps with some ambiguity.

This role requires someone with a proven track record of collaborating across tech, business, design as well as agile and portfolio teams to understand complex problems and use analytical insights to drive delivery and process improvements. Candidates must have the proven ability to quickly put structure in place to manage operations in a dynamic, complex environment.

General Responsibilities:

• Leads multiple Agile release trains dedicated to Data Transformation

• Exceptional communication and collaboration skills

• Excellent influencing and problem solving skills

• Provides mentoring to agile teams and assists in the development of capability-based solutions, technical requirement determination and value analysis

• Lead, manage and grow a team of portfolio managers and agile professionals, guiding the professional and technical development

• Create strong partnership with leaders in Product, Technology, and other key stakeholders that drive delivery of portfolio goals and objectives within an Agile delivery culture

• Proactively identify gaps in technology and process and develop a strategic plan to drive holistic, horizontal solutions that reduce challenges and toil faced by engineers

• Drive prioritization, grooming and solutioning of enterprise initiatives, providing ready to implement solutions for teams

• Encourage innovation, implementation of cutting-edge technologies, inclusion, outside-of-the-box thinking, teamwork, self-organization, and diversity

• Lead portfolio to deliver prioritized outcomes and goals while maintaining focus on quality, continuous delivery, and continuous improvement

• Focus on providing transparency of portfolio progress towards commitments and outcomes and proactively address questions

• Ensure portfolio alignment to enterprise and local delivery controls, policies, procedures, and standards to minimize operational/reputational risk in order to be well managed

• Understands and articulates the “why” behind key business/tech priorities to drive shared understanding of value

• Drives dependency, risk, and impediment management within and across portfolios and applies knowledge of initiatives as well as relationships with key stakeholders to enable transparency and escalation as needed

• Mastery of complex facilitation and dependency management techniques to drive cross-program and portfolio planning, collaboration, and coordination

• Leverage data to optimize delivery across business and technology by identifying opportunities for continuous improvement, with measurable outcomes balancing data with other factors in decision making

• Act as talent magnet to recruit, motivate, mentor, and lead the best delivery talent

• Assesses the organization’s current Agile fluency at portfolio, program and team levels and sets direction for measuring growth

• Identifies opportunities and action plans for improvement within the organization

• Serves as a trusted advisor for senior leaders about strategic use of Agile practices and methodologies

• Advises on delivery metrics for the organization at senior levels

• Builds a culture that fosters Diversity and Inclusion and helps build and mature diverse teams

• Shares Agile Delivery innovations outside of the organization team to encourage reuse and adoption by other groups

• Demonstrates executive level judgment and uses their time for highest leverage initiatives

Coaching

• Displays pragmatic leadership, change management, and influence in applying Engineering, Agile and Lean best practices to move broader teams forward

• Advances Business, Technology, and Operations leadership’s understanding of their respective roles within iterative software delivery, and influences organizational agility

• Coaches and influences Product and Tech Leaders to develop a combined, prioritized backlog

• Demonstrates innovation of large scale delivery in an Agile way

• Creates a safe, inclusive, and open culture where all job families work together as one team to achieve the portfolio's delivery goals

We are looking for people who can help teams improve efficiency, manage risk and provide visibility to the work being done.

Basic Qualifications:

• Bachelor’s Degree in a technology-related field, or equivalent work experience

• At least 7 years of experience in Agile and Portfolio management in agile software development environment

• At least 5 years of people management experience

Preferred Qualifications:

• Masters Degree in Business, Computer Science or related field

• 13 years of experience in Agile and Portfolio Management in agile software development environment

• 8 years of people management experience

• Lean Portfolio Management (LPM), Project Management Professional (PMP), Agile, or Six Sigma certification

• SAFe certified or experience (or other scaled agile frameworks)

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.