Platform Engineer, SRE

Locations: VA - Richmond, United States of America, Richmond, Virginia

Platform Engineer, SRE

As a Platform Engineer, you will engage with the development teams and horizontal organizations while providing guidance and technical stewardship. As a member of our team you will help align and integrate enterprise objectives with broader organizational objectives. Platform Engineers listen and discover ways to help promote the availability of services and applications, improve processes through remediation of manual and/or repetitive tasks, and solve complex technical problems in a fast-paced, collaborative, inclusive, and iterative delivery environment.

The candidate will support the Enterprise Data and Machine Learning Line of Business and will be responsible for identifying, managing, improving and reporting on availability, resiliency, reliability and stability efficiencies. This includes providing technical guidance and leadership to drive solutions, create & enhance processes that deliver excellence to your customer every time. A strong relationship with Enterprise teams such as Resiliency & Recovery, Architecture, Technical Operation Center, Delivery experience and SRE teams is necessary to support core objectives. You will contribute to the critical advancements in the simplification, standardization and automation strategy for key controls.

What You’ll Do:

• Manage end-to-end large scale resiliency and data recovery events for our organization and contribute to resolving gaps and issues

• Contribute to the Continuous improvement of software engineering practices

• Ensure Capital One best practices and methodologies are applied throughout the lifecycle of the application

• Provide & lead the design, deployment, automation and scripting solutions to drive new capabilities, visibility, and efficiency across our LOB

• Influencing resiliency and scalability in production environments in Amazon Web Services and other cloud platforms

• Collaborate with other technical platforms and partners to engineer an integrated, end-to-end solution that supports frameworks across technology layers (availability, reliability, and performance)

• Establishing cross-training initiatives to provide enhanced automated support capabilities

• Provide technical leadership and guidance around DevOps best practices

• Identify opportunities to reduce manual deployment and validation efforts

• Ensure compliance with departmental and enterprise standards

• Provide direct support of audit and ad hoc consulting engagements

• Assist with support and make sure the system is up and running (ad hoc)

• Identifying and remediate risk to critical and non-critical system KPIs

• Help solve problems related to mission-critical services and contribute to solutions to prevent problem recurrence; with the goal of automated response to all non-exceptional service conditions

• Communicate to business and technical partners on incidents as they occur when they impact system performance or availability at a critical level

The person we are looking for will possess:

• A strong sense of ownership and takes pride in everything delivered

• A sense of intellectual curiosity and a burning desire to learn

• Is self-driven, actively looking for ways to contribute, and knows how to get things done

• Isn’t afraid to innovate and challenge the status quo

• Is excited to work with a variety of different technologies

• Has great communication and problem solving capabilities with the ability to document solutions, present ideas to cross-functional teams and explain operational and technical issues

• Values the team over self

• An internal drive for continuous improvement

• A strong knowledge of automation, and exposure to various CI/CD principles and be able to apply this knowledge to help manage the cloud based infrastructure.

• A solid understanding of cloud based solutions and services in AWS

• A solid understanding of what comprises a scalable, robust, supportable design

• Experience with utilizing monitoring solutions, such as New Relic, Splunk to reduce outages

• An ability to work in a flexible work environment that embraces rapid change, emphasizes continuous learning, and attacks new challenges

• An ability to work as part of an integrated team that is geographically dispersed, as well as work independently as required

• Familiarity utilizing REST APIs

• Familiarity with Infrastructure as Code methodologies and tools

• Proficient knowledge of common DevOps tools Git/Github, Jenkins, and Containers

• Familiarity with automating software deployments and following a continuous delivery and deployment (CI/CD) model

Basic Qualifications:

• High School Diploma, GED, or equivalent certification

• At least 2 years experience deploying and supporting CI/CD

• At least 2 years experience with AWS

• At least 1 year experience building Linux Commands

• At least 2 years experience building and deploying software with Jenkins and Git

• At least 1 year experience deploying applications using Docker or kubernetes
  

Preferred Qualifications:

• Bachelor’s Degree

• 3 years experience with AWS

• 2 years experience building Linux Commands

• 1 year experience with monitoring tools (Splunk, Datadog or New Relic)

• 1 year experience with Terraform or CFT

• AWS Solutions Architect Associate Certification or AWS Developer Associate Certification

• 2 years of experience in Agile practices

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Location is New York City • $108,669 and $128,205 for Platform Engineer

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.

No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.

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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).

Salary : $108,669 - $128,205