Sr Business Analyst, Travel Growth

Join the fast-growing Capital One Travel team, as we seek to transform the way customers book travel. Capital One Travel is a fast-moving, highly innovative, digital-first business within Capital One's Premium Products and Experiences organization. Our mission is to grow an industry leading travel booking platform that customers love and delivers unique, differentiated benefits to our millions of customers while also powering the headline marketable benefits of our credit card products. The Growth team is responsible for analyzing the performance of the business, assessing new exciting strategic opportunities, and building strategies to drive awareness and usage.

As a Senior Business Analyst, on the Travel Growth team, you will perform data analysis into how customers are using Capital One Travel, the economics of Capital One Travel, the performance of marketing campaigns, and more to draw out deep insights about the business that the team can leverage to inform important business decisions. You will also work cross functionally with our marketing, product, tech, risk, and legal partners to design and implement various marketing and offer campaigns to drive business growth. You will be responsible for execution, testing and experimentation, valuations, monitoring, and reporting of these strategies. You'll team with world-class professionals to develop and test strategies that help grow and build a travel rewards business that Capital One customers love. And you will do it all in a collaborative environment that values your insight, encourages you to take on new responsibility, promotes continuous learning, and rewards innovation.

General Responsibilities:

• Product marketing: Support direct-to-consumer marketing efforts for our travel platform, and help develop strategic intent for our travel growth initiatives. Help build targeted insights to inform the design and development of new travel experiences, and deliver on new go to market strategies

• Testing and monitoring: Perform financial modeling and analytics to assist with new marketing offers and pricing strategies for various travel products. Develop problem statements, frameworks, hypotheses, test plans such as A/B marketing tests, and analyses. Explore solutions, scope operational feasibility, lead implementation efforts, and develop performance monitoring plans

• Cross-functional partnership: Work closely with colleagues across Capital One including: Design, Product, Tech, Marketing, Risk, Legal, Compliance, Fraud, and others to drive improvement in product quality, booking volume, customer service, and financial profitability

We're looking for someone with:

• Strategic & analytic orientation: A proven track record of decision making and problem solving based on analytics. Conceptual thinking skills must be complemented by a strong quantitative orientation, given that a large part of the business is based on rigorous analysis

• Results orientation: Displays an intense focus on achieving both short and long term goals. You should be able to drive and execute an agenda in an uncertain and fluid environment, be a tenacious decision maker, and bring a healthy, aggressive, yet responsible approach to business

• Strong communication skills: Impeccable written and oral communication credentials, coupled with strategic influencing skills and the ability to drive agreement through intellect, interpersonal and negotiation skills

• Drive to succeed: A successful track record of thriving in a fast paced, entrepreneurial and dynamic environment

Basic Qualifications:

• Bachelor's Degree

• At least 1 year of experience in analysis

Preferred Qualifications:

• Master's Degree in Business or quantitative field such as Finance, Economics, Physical Sciences, Math, Statistics, Engineering

• 1 years of experience in Statistical model building

• 1 years of experience in market research

• 1 years of experience in SQL querying

• 2 years of experience in business analysis

• 1 years of experience in consulting

Capital One will consider sponsoring a new qualified applicant for employment authorization for this position.

The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.

Candidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate's offer letter.

If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.

For technical support or questions about Capital One's recruiting process, please send an email to

Capital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.

Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).