What are the responsibilities and job description for the System Integrator position at Capital One?
Production support strategies are an essential ingredient of our current and future success. We are actively seeking a talented Technologist to work across our platforms to evolve testing, support and monitoring capabilities. You will have the opportunity to tackle complex problems while using your expertise to deliver and support our services. Candidates must be able to effectively communicate and influence partners vertically and horizontally throughout the organization. Strong analytical skills, attention to detail, and the ability to integrate into a dynamic environment are essential to succeeding in this role.
Responsibilities:
Continue to develop and demonstrate a thorough understanding of supported business processes and underlying technology
Position requires excellent communication skills, both oral and written since position’s audience includes technical, project and business resources
Communicates to business and technical partners on incidents as they occur when they impact system performance or availability
Collaborate with other Tech platforms and partners to engineer an integrated, end-to-end support frameworks across technology layers
Establishing cross-training initiatives within the team to provide enhanced automated support capabilities
Support and perform testing required to ensure successful implementation of solutions into Production
Basic Qualifications:
High School Diploma, GED, or equivalent certification
At least 2 year of experience with production support
Preferred Qualifications:
Bachelor’s Degree or military experience
3 years prior experience interacting with Credit Card Processing Operations (Total System Services (TSYS)), Origination, Customer Management, Collections or Fraud)
2 years of experience with Splunk
1 year of experience with Agile
2 years’ experience with DataDog, Elk, or PagerDuty
2 years prior experience in Python, JavaScript or Ruby development experience
2 years prior experience in AWS Cloud support
At this time, Capital One will not sponsor a new applicant for employment authorization for this position.
No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com. All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.
For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.com
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Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).
