What are the responsibilities and job description for the Events Operation Supervisor position at Capital University?
The Events Operations Supervisor is responsible for logistical coordination and execution of all assigned equipment and resources for both internal and external events and to support the Director in large-scale or high-profile events as requested. The Events Operations Supervisor's focus is to consistently deliver efficient and well-coordinated scheduling of event resources and equipment, high quality customer service, and to support the department in achieving its goals for effective and efficient operations.
Responsibilities:
Operational Logistics
- Coordinates daily, weekly, and monthly setup and tear down schedules for self and operational staff.
- Supervises full time and part time operations staff and student operations staff.
- Interview, hire, and train student staff to assist with evening and weekend events.
- Works closely with housekeeping services to ensure correct communication prior to events on event housekeeping needs.
- Responsible for creating and updating Operations Manual.
- Coordinates audio visual needs with the Information Technology department.
- Oversees delivery and set up of all rental items for special events or meetings.
- Demonstrate a strong focus on guest satisfaction & relations and provide outstanding customer service.
Administrative Duties
- Tracks and implements resource changes on a daily basis.
- Become a super user of 25live - learn in-depth reporting and how to create specific reports for your needs.
- Create work orders through website for any necessary work needed in locations or on equipment.
- Schedule resources and staff for events.
- Assess space utilization and scheduling coordination.
- Reviewing monthly inventory.
Qualifications:
- High school diploma or equivalent is required. At least one year of related experience and/or training; or equivalent combination of education and experience. Supervisory or Management experience of at least 10 months is required.
- Motor vehicle license required, along with reliable transportation.
- Ability to work closely and professionally with others as part of a team, be flexible, pay attention to detail, work without supervision and demonstrate considerable initiative, communicate professionally both verbally and written means.
- Works well others from diverse backgrounds.
- Ability to manage multiple priorities under tight deadlines, establish departmental goals and priorities, perform advanced supervisory responsibilities, and contribute to Capital University's philosophy, strategic plan, goals, and doctrine.
- Must be available to answer and respond to calls outside of business hours, as notified by supervisor. Many events require early morning, evening and weekend hours.
Capital University is committed to increasing the diversity of the Capital community and curriculum. This commitment includes Capital's dedication to the development of faculty and staff who are committed to inclusive practices in teaching, learning, working and all other campus and community interactions. Candidates who can contribute to that goal are particularly encouraged to apply.
For more information on Capital University, visit our website at www.capital.edu.
Capital University offers a rich benefits package that includes medical, dental, vision, retirement, family education benefits, short-term and long-term disability, life insurance and free parking.
Capital University is an equal opportunity employer, and supports a diverse and inclusive campus community. Capital University does not discriminate on the basis of race, color, national or ethnic origin, sexual orientation, religion, sex, gender, age, disability, veteran status, or other characteristics protected by the law.