What are the responsibilities and job description for the Agent position at Capital Vacations?
Responsibilities :
Must be courteous and cheerful when greeting guest. Must be quick and accurate in completing front desk duties. Is to keep close attention on desk at all times.
Needs to handle delicate situations with guest in an appropriate manner.
- Duties :
- Run tour reception report, manifest off CRS; verify the tours for the day.
- Greeting guest verifying that all information on survey is correct.
- Assigning tours accurately to each representative and maintaining sales rotation.
- Dispositioning of all tours and non-tour information into the CRS System.
- Rerunning tour reception report to make sure all information that was entered into system is accurate.
- Make copies of paperwork to distribute to upper management
Minimum Qualifications : Above Average Computer Skills Required Strong Communication Skills
One year of general office experience
Strong customer service skills
Strong Data Entry Skills
Bi-Lingual a PLUS
Job Type : Full-time
Ability to Relocate :
North Myrtle Beach, SC 29582 : Relocate before starting work (Required)
Work Location
In Person
cvsm
Last updated : 2024-03-29
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