Job Posting for Operations Supervisor- Atalaya at Capital Vacations
Purpose
The Operations Supervisor is responsible for directly assisting the General Manager in managing daily resort operations to achieve planned goals while maintaining company standards for guest satisfaction, associate satisfaction, quality assurance, and asset protection.
Principal Duties and Responsibilities
Daily supervision of all department team members.
Plans work schedules for all team members
Ensure all resort rules and policies are implemented
Assist General Manager by monitoring tasks of personnel and workers, set goals and plans to promote. and improve the service of each department
Dealing with guest complaints and compliments
Addressing problems and troubleshooting
Perform technical and administrative duties including writing and reviewing reports (occupancy, yield management, capital planning, payroll, etc.)
Supervising maintenance, housekeeping, supplies renovations and furnishings
Ensuring security is effective
Carrying out inspections of property and services
Ensuring compliance with licensing laws, health and safety and other statutory regulations
Perform all other duties as assigned and needed
General Statement - Performs the job assigned complying with Company policies and procedures, business code of ethics, FLSA regulations, and all applicable laws, as well as ensuring confidentiality, reliability, quality, and productivity
Education, Essential Training / Certifications and Experience:
High school diploma or GED
Valid Drivers License required
Prior work experience in the guest services, front desk, housekeeping, or related professional area
Must have thorough knowledge of all aspects of hotel/resort operations at a property of similar size and/or quality
Knowledge of computers including Microsoft Office Programs
Hourly Wage Estimation for Operations Supervisor- Atalaya in Garden, KS
$30.35 to $39.06
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