What are the responsibilities and job description for the Yamaha Motorcycle Service Writer / Advisor position at Capitol Yamaha?
SERVICE WRITER / ADVISOR (Motorsports Dealership)
We are Capitol Yamaha - Northern California's premier Yamaha dealership and we are seeking a motivated individual to join our successful and growing team!
Want to turn your passion for motorsports into a career? Then apply in-person today!
Duties & Responsibilities:
- Promptly greet customers in a courteous & friendly manner
- Schedule customers for servicing
- Perform visual walk-around inspections of all incoming bikes, and clearly record customer interests and concerns accurately on work-orders
- Manage documents, files, and supporting data for vehicles in an organized manner
- Estimate costs and completion times at the point of sale and communicate them to the customer in a professional manner
- Routinely review work-in-progress to support quality and timeliness
- Notify customers of any changes, delays, or additional work needed
- Work within warranty guidelines
- Create customer relationships for great customer experiences
Qualifications:
- Must have an outgoing & friendly personality
- Have strong communication & customer service skills
- Experience working in an automotive/powersports environment is a plus
- Able to solve customer complaints
- Proficient computer skills (EVO knowledge and experience with dealership software is a plus)
- General understanding of mechanical/technical terms
- Valid driver's license - with motorcycle endorsement is a plus
What We Offer:
- Competitive pay plan with bonus structure
- Medical Insurance
- Dental Insurance
- 401(k) Plan
- Paid holidays
- Employee discounts
If you would like to join our team we would be happy to meet you!
Please apply in-person at:
Capitol Yamaha
4622 Auburn Blvd
Sacramento, CA 95841
*this is a full-time position*
Tuesday - Saturday, 9am - 6pm
Job Type: Full-time
Pay: $22.00 - $26.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Vision insurance
Schedule:
- 8 hour shift
Supplemental Pay:
- Bonus pay
Experience:
- Service writing: 1 year (Preferred)
- Management: 1 year (Preferred)
Work Location: One location