What are the responsibilities and job description for the Administrator position at Capri Cellars?
POSITION DESCRIPTION
As the Student Support Administrator, your top priority is ensuring our students have the information they need to sign up for classes and ensure they receive their materials in a timely basis. You will also assist in enrolling students into the WSET for both the online courses and subsequent exams.
As our Wine Club Administrator, you will assist in creating the wine club information email, running wine club and contacting wine club members who need to update their credit card or simply pickup their wine club purchases.
Student Support
- Use CRM software to update on course registrations, student information, etc.
- Website maintenance for updating class offerings and schedules
- Sending welcome, reminder and exam results emails to students
- Mail out study kits
- Prepare classroom documents (class roster, class wine list, name tags, etc.)
- Enroll students in online courses by WSET deadline
- Order exams (in-person and remote)
- Email exam results
- Mail out certificates
Wine Club
- Enter wine club wines in Korona
- Assist with the wine club informational write-up
- Run wine club in bLoyal and prepare pick-up documents
- Contact wine club members to update credit card
- Contact wine club members to pickup their wine club purchases
EXPERTISE
- Strong listening and presentation skills
- Strong organization and planning skills with the ability to multi-task, prioritize, and manage time effectively
- Proven track record of balancing multiple tasks with competing priorities
- Strong MS Windows, MS Office skills (basic Excel skills particularly required)
- CRM software experience
- Wine industry experience and understanding of education in the wine industry are a plus
Job Type: Part-time
Pay: $17.00 - $22.00 per hour
Benefits:
- Employee discount
- Flexible schedule
Schedule:
- Monday to Friday
Ability to commute/relocate:
- Issaquah, WA 98027: Reliably commute or planning to relocate before starting work (Required)
Education:
- Bachelor's (Preferred)
Experience:
- Administrative Assistants & Receptionists: 1 year (Preferred)
Work Location: One location