Technical Writer

The world is moving toward more efficient and environment-friendly power generation methods to meet the growing global demand for energy-and we at Capstone intend to take it by storm. We are always looking for creative and ambitious people who want to join us in our pursuit and be part of a team that brings clean and reliable energy solutions to businesses around the world. Advanced engineering and more than 100 patents put Capstone's leading-edge technology in a class of its own.

Capstone provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

All resumes should be emailed to jobs@cgrnenergy.com.

DEPARTMENT: Product Management

REPORTS TO: Sr. Director, Product Management

GENERAL PURPOSE OF THE POSITION: The ideal candidate will be a versatile communicator with the ability to create, edit and maintain a variety of instructional materials, including technical documentation and service/manufacturing work instructions.

DUTIES AND RESPONSIBILITIES:

• Create, develop, and maintain technical work instructions in Microsoft Word for the service, repair and manufacturing of equipment.
• Create, develop and maintain reference documentation in Microsoft Word (e.g. user manuals, technical references, installation guides, applications guides, technical specifications, etc.) for use by customers or internal staff.
• Utilize Adobe Illustrator (or similar tools) to create accurate sketches and illustrations of products and installation/repair methods.
• Translate technical and/or complicated information into clear, concise documents appropriate for various target audiences.
• Interview subject matter experts and technical staff to collect information required to produce documentation.
• Research information such as drawings, design reports, equipment, and test specifications to fill any gaps.
• Work closely with engineering, manufacturing, customer service and support teams to ensure quality and accuracy of content.

SKILLS AND ABILITIES REQUIRED:

• Must possess the ability to operate independently in developing visual aids that complement written instructions.
• Must demonstrate strong organizational and revision control ability.
• Must possess excellent writing and editing skills in Microsoft word.
• Must demonstrate a technical understanding of mechanical and electrical systems and components.
• Must be able to efficiently organize and manage documentation projects.
• Must work well under stress and time pressures.
• Must be proficient in Microsoft Office products, particularly Word, Excel, Visio and PowerPoint.
• Proficient in various multimedia applications and course authoring tools is a plus. Examples include:
  • Adobe Photoshop
  • Abode Acrobat Pro
  • Adobe Illustrator
• Video production and editing is a plus. Examples include:
  • TechSmith Camtasia
  • Adobe Premier

EDUCATION AND EXPERIENCE REQUIRED:

• Bachelor's degree in a technical field or equivalent work experience.
• Proven experience as a technical writer for technical documentation, including service or manufacturing work instructions.
• Additional consideration will be given to those with three or more years of development test or field service experience in an electrical or gas turbine environment.

PHYSICAL DEMANDS:

• While performing the duties of this job, the employee is occasionally required to stand; walk; sit; use hands to finger, handle, or feel objects, tools or controls; reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl; talk or hear; taste or smell.

WORK ENVIRONMENT:

• Usual office and occasional factory working conditions.
• Required to sit for long periods of time. Extensive use of a computer.

Capstone Green energy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position. Employee(s) will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments. All duties and responsibilities are subject to possible modification to reasonably accommodate individuals with disabilities. The requirements listed in this document are the minimum levels of knowledge, skill or abilities that the incumbent(s) must possess successfully perform each duty proficiently.

This document does not create an employment contract, implied or otherwise, other than an “at will” relationship.