Parts Coordinator

Car Center
Big Rapids, MI Full Time
POSTED ON 12/14/2023 CLOSED ON 12/25/2023

What are the responsibilities and job description for the Parts Coordinator position at Car Center?

Car Center  is an I-Car Gold Multi-shop growing company that prides itself in our winning team focused culture. We are a family business and family minded. Car Center offers an exceptional customer experience which in return keeps our shops very busy. We have many insurance relationships that also help to keep work coming our way. Our Core Values provide us with not only a stable workplace but a fun environment. We are looking to build a team of employees with a desire to grow!

Shift:
Monday through Friday, 8am-5pm (Full Time)

Reports To: General Manager

Location: Cedar Springs


Benefits

  • Paid Time Off
  • Insurance Package (Medical, Vision, Dental, Life Insurance, and Retirement)
  • Employee Discount
  • Paid Training/Career Development


Job Description

The Parts Coordinator functions as the ordering and filing system of all parts for customer orders. This role is responsible for the accuracy of mirroring orders and parts in order to provide technicians with the automotive part they need to complete a customer’s vehicle. The Parts Coordinator must communicate all needs to vendors and follow through with the accuracy and detail required to fulfill shop orders. It is the responsibility of the Parts Coordinator to communicate with the technicians, estimators, and Production or General Manager regarding part order status.


    Responsibilities

    • Receive Parts from Vendors
    • Coordinate and Organize Parts Received
    • Inspect Received Parts for Damage and Accuracy and in Detail
    • Enter Invoices into Database/System Accurately and in Detail
    • Ensure any missing parts are followed up on through vendor and order is corrected
    • Write, track, and document all pending return/credits and update in database/system
    • All other responsibilities as assigned


    Other Requirements

    High School Diploma/GED (required)

    Valid and clean Driver's License (required)

    Uphold Company Core Values (required*see below

    Ability to stand for long periods of time (required)

    Ability to lift 50 pounds repeatedly (required)

    Ability to withstand environmental conditions of Auto Body Shop (required)


    Our Core Values

    • Attitude = Altitude 
      Do the right thing, work hard, have fun, stay humbly confident. The team comes first.
    • Exceptional Distinct Guest Experience (E.D.G.E.)
      Proactive Customer Service 
    • Respectful Accountability
      Collect all the facts first, deliver with respect. Teachable moments = opportunity for growth.  
    • Servant Leadership
      Leadership exists at every level. Always lead by example.  
    • Share to Solve
      Positive communication and collaboration are key to solving challenges. We focus on solutions, not blame, and work together to overcome obstacles. 
    • Grow or Die
      Embrace change with a growth mindset. What worked yesterday may not work today. Always continue improving.
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