Field Service Technician, Richland WA

Carbon Robotics
Richland, WA Full Time
POSTED ON 4/7/2024

Carbon Robotics launched the world's first and only commercial LaserWeeder in '22. Customers have shot over 100M weeds and counting! We are disrupting the AgTech sector with mission driven technology that solves multiple environmental problems. As a result 2023 units are almost sold out.

We're a team who wants more! Carbon Robotics offers more! More Professional Growth, Bigger Problems to Solve, Mission Driven Progress in every task! There's interesting problems with a Breadth of Exposure because Laser Weeding touches more than you think!

We are a no-nonsense team of passionate people with a bias for action. We know that our ability to execute on our ideas is what sets us apart. We do what we say we are going to do, externally and internally. We trust our people to act independently and make practical, real-world decisions.

Join the weeding revolution and follow Carbon Robotics on LinkedIn, YouTube, Twitter and Instagram.

Are you ready to help us design and build our LaserWeeder that solve real problems in our food supply?

Carbon Robotics needs Field Service Technician in the Richland area. You will report to the Regional Field Service Lead.

What you'll do:

  • Respond quickly to customer issues
  • Perform routine maintenance and repair of carbon Robotics equipment
  • Respond to customer concerns and identify the issues, troubleshoot them, and work with Carbon Robotics teams to develop and implement corrective action plans
  • Conduct diagnosis and repair on equipment following safety guidelines
  • Perform operational testing of controls, safeties, shutdown, and place equipment in service
  • Collect data, upload it, and assist with model labeling
  • Demonstrate how to properly operate Carbon Robotics equipment
  • Support demonstration and implementation activities
  • Build strong cross-functional relationships with customers and teams within Carbon Robotics
  • Working in outdoor environments

Knowledge, Skills, and Abilities for Success:

  • 3 years of experience supporting, maintaining, or repairing farm implements
  • Ability to diagnose problems with equipment
  • Strong mechanical aptitude
  • Excellent communication skills, both written and oral
  • Proven ability to troubleshoot mechanical and electrical problems
  • Excellent relationship management, customer service, and communication skills
  • Ability to remain calm, composed, and articulate when dealing with difficult customer situations
  • Desire for solving customer issues and advocating for their success in a fast-paced and unstructured environment
  • Ability to lift up to 55 pounds
  • Trailer towing experience preferred but not required
  • Valid driver's license required
  • English literacy required
  • Spanish speaking ability preferred but not required
Carbon Robotics follows equitable hiring practices. Flexibility in our hiring process allows hiring of talent at levels different from what are posted. The compensation range outlined is based on a target budgeted base salary. Individual base pay depends on various factors such as relevant experience and skill, Interview assessments and responsibility of role, job duties/requirements. Offers are determined using our equitable hiring practices. Carbon Robotics offers additional compensation in the form of benefits premiums, pre-IPO stock options and On Target Earning commissions for appropriate positions. Base pay ranges are reviewed each year. We are committed to the principle of pay equity – paying employees equitably for similar work.

Carbon Robotics' base salary pay range:

$80,000—$128,099 USD

Carbon Robotics' Leaders have experience in building teams capable of solving uniquely interesting problems. Innovation while disrupting the market is what we do. Launched in 2018, we've already doubled in size and sales!

Profiled in WSJ and Forbes, Carbon Robotics is poised to become the next billion dollar company in the rapidly growing worldwide Ag-Tech industry.

We offer competitive compensation and benefits to our full time employees, including:

  • Pre-IPO stock options (tax-advantaged ISOs)
  • Competitive Compensation
  • Fully-paid medical, dental and vision insurance premium for you and all dependents
  • Generous Paid Time Off and Holidays
  • 401 (k)
  • An inclusive and tight company culture
  • Mission Driven Culture

Carbon Robotics is building a culture of diversity and inclusion for all. We welcome everyone's voice and believe in open and transparent communication. We believe the best products, services, and companies are built by strong teams that include a diversity of backgrounds, perspectives, ideas, and experiences. We are committed to supporting and enabling growth and opportunity for every employee at every level. This is the foundation to which we will build a truly unique environment.

Commercial growers of specialty and organic crops buy LaserWeeders from Carbon Robotics because they reduce weed control costs by up to 80% and increase crop quality, yields, and consistency. High precision LaserWeeding is vastly superior to alternatives: labor intensive hand weeding, toxic herbicide spraying, and/or the disruptive mechanical cultivation of planted soil.

Today, Carbon Robotics LaserWeeder shoots and kills up to 200,000 weeds per hour, eliminating up to 99% of weeds, with sub-millimeter accuracy. Our AI/ML deep learning models identify a growing range of crops and weeds at all stages of growth - and our patented technology led only widens with more time, customers, and acres laserweeded.

We are equally committed to equal employment opportunity, and it is foundational to how we recruit and hire our talented team. Employment is determined based upon capabilities and qualifications without discrimination on the basis of race, creed, color, religion, sex, gender identification and expression, marital status, military status or status as an honorably discharge/veteran, pregnancy (including potential pregnancy, pregnancy-related conditions, and childbearing), sexual orientation, age (40 and over), national origin, ancestry, citizenship or immigration status, physical, mental, or sensory disability , HIV/AIDS or hepatitis C status, genetic information, status as an actual or perceived victim of domestic violence, sexual assault, or stalking, or any other protected class as established by law.

Our people are our most important competitive advantage. If solving major real world problems with state of the art technology that you can see performing in customer's fields excites you, laser in to learn more?

#talentacquisition #laserweeding #laserweeder #weedcontrol #agtech #agtechnology #farmtech #robotics #laser #missiondriven #AI #startup #wearehirig #computervision #machinelearning

Salary.com Estimation for Field Service Technician, Richland WA in Richland, WA
$107,831 to $142,561
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