Data Operations and Dispill

What Product or Services Marketing contributes to Cardinal Health

Product or Services Marketing is responsible for defining the product/service and market strategy and life cycle management including customer need identification, market research, product or service offering, pricing, positioning, promotion, branding an

• Exhibits an ability to translate market and customer needs into clearly defined goals, objectives, strategies, and tactics to drive sales & profitability for the business. Accountable for gaining and driving cross functional support from all stakeholders
•   Identifies and remains current on market trends. Determines product/service lifecycle implications and makes recommendations to maintain market competitiveness and to achieve sustainable economic success.
• Understands methods available to execute primary research (VOC) that are necessary to drive portfolio/ product decisions. Can identify market opportunities through VOC/secondary research and takes action by implementing and managing solutions that meet cu
• Demonstrates basic knowledge of marketing disciplines and concepts necessary for building a business & marketing plan
• this includes identifying the appropriate channels to market. Has the ability to understand market trends and competitive positioning an
• Demonstrates strong financial acumen and logical decision making in the general business environment.  Understands and can demonstrate sound thought processes as it relates to pricing, deal structure and assessing financial implications.
• Works effectively across cross functional groups including but not limited to IT, communications, operations, and sales.

What is expected of you and others at this level

• Applies working knowledge in the application of concepts, principles, and technical capabilities to perform varied tasks
• Works on projects of moderate scope and complexity
• Identifies possbile solutions to a variety of technical problems and takes actions to resolve
• Applies judgment within defined parameters
• Receives general guidance may receive more detailed instruction on new projects
• Work reviewed for sound reasoning and accuracy
• In-depth research, root-causing, analysis, and resolution of errors 
• Perform day to day tasks with minimal supervision 
• Run weekly reports to audit data feed accuracy and deactivate data feeds as needed
• ​Utilize influencing, communication, and collaborative skills to partner with internal teams and Vendors to ensure product is available for end customers 
• Track record of process improvement
• A willingness to create partnerships with internal and external Vendors and Customers 
• Maintain a high level of professionalism with proprietary information

Accountabilities

• Dispill – Compliance packaging solution to help patients manage compliance of complex prescription regimens.
•  Create and maintain program reporting and analytics
• Support customers in their purchase of Dispill product
• Provide sales support
• Trouble shoot customer issues
• Consult with customers during implementation
• Coordinate with Inventory Management teams at Cardinal Health to ensure high service levels
• Participate in monthly calls with vendor partners

Data Operations

• Develop a process to track and maintain an up-to-date roster of customers participating in our Solutions that require claims data feeds
• Rollout, train, and maintain SOPs for impacted teams on “roster” process that is developed
• Turn customers’ data feeds “on/off” for relevant solutions and audit to determine when Cardinal Health should no longer be receiving customers claims data feeds
• Participate in any projects that may involve claims data feed activity status
• Work with the Fuse team to standardize and optimize claims data operations
• Monitor, identify, and resolve data gaps to ensure ideal customer experience

Qualifications

• Bachelors degree in related field, or equivalent work experience, preferred.
• 2 years experience in related field, preferred.
• Skilled at root-causing, data analysis, and business-partnering with other areas 
• Microsoft Excel and Access knowledge 
• Tableau, SQL, and Alteryx knowledge
• Excellent communication, interpersonal, and analytic skills 
• Organizational skills and ability to manage multiple priorities 
• A Covid-19 vaccination or a legitimate accommodation is required in order to be employed in this position. Covid-19 vaccination includes:
  • 2 doses of the Moderna or Pfizer vaccine
  • 1 dose of the Johnson & Johnson vaccine
  • Please Note: vaccines may be required for the position subject to federal, state and/or customer requirements

Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law.