Operations Supervisor (Full-Time, Days)

At Cardinal Health, we're developing the innovative products and services that make healthcare safer and more productive. Join a growing, global company genuinely committed to making a difference for our customers and communities.

What Warehouse Operations contributes to Cardinal Health
Warehouse Operations is responsible for performing/controlling a combination of manual or automated tasks necessary for the receipt, storage, and shipment of product. This may include functions of receiving, picking, packing, shipping, staging, transporting, storage, delivery, etc. Also responsible for the efficient flow of products from the point of product receipt from vendors to the shipment of products (via prescribed service parameters) to a variety of internal and external customers.

What is expected of you and others at this level in Operations for functional success

• Coordinates and supervises the daily activities of business support, technical or production staff in an assigned area.
• Sets priorities for the team to ensure task completion; coordinates work activities with other supervisors.
• Has in-depth knowledge of work processes and tools within own area.
• Applies expertise to solve standard and non-standard problems within own area.
• Makes decisions that can be difficult and/or unpopular, by carefully weighing pros and cons and balancing the needs of the business and the work team.
• Serves as a role model for Cardinal Health's high ethical standards and code of conduct.
• Provides direction in discussing and creating development plans.
• Provides input into succession planning process for own work area.
• Aligns individual goals for self and others with work area/functional goals.
• Builds confidence and respect of others through a positive and energizing style.
• Assists work team in the achievement of goals/ commitments; achieves own goals/commitments regardless of obstacles.
• Works within budgetary/ financial objectives set by manager, applying knowledge of profit drivers to work processes within own area.
• Identifies specific opportunities for long-term change within own work team or product/service.
• Builds customer relationships, interprets customer needs and assesses their business requirements.
• Resolves day-to-day or routine problems in accordance with standard operating procedures.
• Works/brainstorms with work team and provides suggestions for solutions that contain the appropriate level of risk; ensures work team understands and supports the focus on operational excellence.
• Actively builds relationships across functions/businesses that bring value to the company, encouraging the participation and perspectives of all team members, regardless of background; mentors and empowers others to achieve success.

Accountabilities in this role

• Determine staffing levels in the areas of responsibility with support and direction from the Operations Manager and Director of Operations to ensure performance standards are met and/or exceeded at an individual and department level.
• Support and adhere to stringent regulatory controls associated with all core operating processes.
• Train new employees assigned to work group.
• Perform and oversee continuous quality checks.
• Ensure safety guidelines and standards are maintained in all work areas.
• Complete various performance reports.
• Establish and communicate work group performance standards.
• Adhere to budget requirements and work to meet and obtain budgeted goal.
• Motivate, coach and counsel work group to address operation questions/concerns.
• Communicate company policies and procedures to work group.

Qualifications

• High school diploma/GED required, Bachelor’s degree preferred.
• 3-5 years distribution experience preferred.
• 1-3 year’s supervisory experience strongly preferred.
• Lean Six Sigma experience preferred.
• Experience tracking and meeting KPI's preferred.
• Strong skills in Microsoft Office preferred.
• Strong communication and leadership skills.
• Ability to bend, stoop, reach, and lift weights up to 50 pounds on a regular basis required.

Cardinal Health is an Equal Opportunity / Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability or protected veteran status.

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