What are the responsibilities and job description for the Supervisor - Quality Systems position at Cardinal Health?
What Quality Assurance contributes to Cardinal Health
Accountabilities
- Demonstrates knowledge of quality systems and approaches.
- Direct and manage warehouse associates to support vendor specific processes.
- Internal and external communication with other functional areas as well as clients and customers
- Demonstrates an understanding of the relevant regulations, standards and operating procedures.
- Demonstrates ability to perform investigations / root cause analysis and develop corrective actions.
- Demonstrates an understanding of quality concepts such as: cost of quality, analytical metrics and / or statistics, trending, quality planning, validation, CAPA and problem solving.
- Works cross-functionally and has the ability to interpret the requirements as well as educate and influence others on those requirements.
- Hold staff accountable for conducting work in a safe manner, ensure that warehouse personnel have safe, efficient equipment to perform distribution functions and provide support for a culture that strives toward continuous improvement in Environmental, Health and Safety
- Recommend and implement programs, policies, and strategies to increase production and efficient space utilization
- Responsible for employee development, which includes training, coaching, counseling and performance appraisals
- Maintains general responsibility for disciplinary process in the area of counseling, oral and written warnings; insures a productive work climate in the warehouse operation
Qualifications
- High school diploma required, Bachelor's degree preferred
- 3-4 years related experience
- Working knowledge of Lean Six Sigma process improvement
- Strong communication skills
- Previous people management experience
- Leadership skills
- Basic knowledge of Microsoft Office (Outlook, Word, Excel) and Warehouse Management Systems (IBS)
What is expected of you and others at this level
- Coordinates and supervises the daily activities of Quality Assurance personnel and processes.
- Administers and executes policies and procedures
- Ensures employees operate within guidelines
- Decisions have a direct impact on work unit operations and customers
- Frequently interacts with subordinates, customers and peer groups at various management levels
- Interactions normally involve information exchange and basic problem resolution
Cardinal Health is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.